Forum is closed

Registration with community buil - seperate first and last name fields

Registration with community buil - seperate first and last name fields

Hi,

Have purchased Jlinked, having some issues with getting the registration / import to work correctly with community builder.

We have a registration form with seperate first and last name fields, we need this as a requirement of the website.

When we he it have it setup like this, users aren't imported properly into community builder, none of their user details are imported and the activation code in activation email is blank, i noticed you have a support article mentioning that this is caused when a required field is missing.

I have tried setting it up so that all fields are shown on registration, the first and last name fields are being filled correctly, yet still registration doesn't work properly, i even tried manually entering first and last name at this stage and no joy.

What is really frustrating is it works fine when we set community builder up to use just a single name field.

Is this a restriction or a bug ? anyone else having this issue ? any ideas how to solve it ?

regards

J

wrightway
useravatar
Offline
4 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Registration with community buil - seperate first and last name fields

I am having the same problems too.
Looking forward to your response.

schio03
useravatar
Offline
1 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Registration with community buil - seperate first and last name fields

Very sorry for the delayed response.

Honestly, we've never heard of this issue before. I'm not sure what's causing it, but we'll have to look into it further. Right now, we're no longer developing JLinked and are migrating all users to JFBConnect. There should be the same LinkedIn features in JFBConnect as there were in the last release of JLinked, as well as a ton of other features and improvements. If you haven't already, I'd recommend going to the "My Downloads" area, getting JFBConnect and then following the JLinked migration guide to upgrade to JFBConnect.

I don't think that will fix your issue directly.. but it may since, as mentioned, we haven't heard of this issue before. We will test and try to diagnose what may be going wrong with the split name fields though and try to get you a solution soon.

A few final questions though:
* What version of Community Builder are you using?
* Do you have an additional plugins for CB that may be altering how the default profile/registration flow normally works?

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
Alex
useravatar
Online
24016 Posts
Support Specialist
Administrator has disabled public posting. Please login or register in order to proceed.
There are 0 guests also viewing this topic
There are 0 users also viewing this topic

Board Info

Board Stats
 
Total Topics:
11612
Total Polls:
0
Total Posts:
48798
Posts today:
15
User Info
 
Total Users:
47658
Newest User:
lszlsz
Members Online:
6
Guests Online:
955

Social Stream
SourceCoast Joomla Social Extensions
Friday, 25 May 2018
JFBConnect 8.0 Coming Soon! Stay tuned.
Refer and Earn

Like our extensions? You're not alone! That's why they're used on tens of thousands of websites. Now you can earn 20% of any sale you refer to SourceCoast.com.

We provide excellent documentation, well laid out sales pages and great support. All you need to do is spread the word and we'll take care of the rest.

Learn About Our Affiliate Program