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Tags Not Appearing.

Re: Tags Not Appearing.

Hello Alex,

                   the {actor} tag is still displaying in existing posts. How can we remove it. We have installed the new version of JomSocial Profile that you have suggested. Also we are getting some link below that tag. Its taking to some other site.  For better understanding I have given you a user profile page screenshot actor-tag-and-link-still-displays.png.  We have provided you with the admin access some days ago.. Can you please login and check it out for that user.

Regards:
Prasanna
https://www.sourcecoast.com/images/agorapro/attachments/17051/mini_actor-tag-and-link-still-displays.png

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Re: Tags Not Appearing.

Hello Alex,

                   the {actor} tag is still displaying in existing posts. How can we remove it. We have installed the new version of JomSocial Profile that you have suggested. Also we are getting some link below that tag. Its taking to some other site.  For better understanding I have given you a user profile page screenshot actor-tag-and-link-still-displays.png.  We have provided you with the admin access some days ago.. Can you please login and check it out for that user.

Regards:
Prasanna
https://www.sourcecoast.com/images/agorapro/attachments/17051/mini_actor-tag-and-link-still-displays.png

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Re: Tags Not Appearing.

Prasana,
Sorry for the delay. The {actor} tag would have already been stored in the database for previous status imports. To remove that from the status updates, you'll need to run the following query on your database:

Code:

UPDATE jos_community_activities SET title = REPLACE(title,'{actor} ','') WHERE app="profile";

I hope that helps, but if you need anything else, just let us know.

Thanks,
Alex

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alzander
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Re: Tags Not Appearing.

Hello Alex,

                 Thanks for the reply.

                  We are facing one more problem here. One of our user has registered with the Jlinked. But he has posted that when he logs in he is going to some other users account..But when we checked it we found that person facing the problem is having no account created.. and the person whose profile is getting redirected to, is not at all activated..(ckeck the creenshot- 
http://www.sourcecoast.com/images/agorapro/attachments/17051/login-reg-problems.png
login-reg-problems.png)

Also do the activation mails will get sent to the person who registered with JLInked, because most of the accounts registered with JLkinked are not activated

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Re: Tags Not Appearing.

Hello Alex

              we run the query to prevent {actor} tag appearing. The screenshot of phpMyadmin is attached please check it..

(Refer screenshot: query-execution.png and query-execution-results.png)

Regards:
Prasanna
http://www.sourcecoast.com/images/agorapro/attachments/17051/query-execution-results.png

http://www.sourcecoast.com/images/agorapro/attachments/17051/query-execution.png

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Re: Tags Not Appearing.

For the query above, update it so the app="easyblog" . That will fix the EasyBlog entries with the extra {actor} tag as well.

For the account linking issue, please look in the JLinked -> Usermap area and see what connections have been made between your Joomla users and LinkedIn. Mainly, check the Joomla user that is 'wrong' and see if there is any LinkedIn mapping vs the 'right' Joomla user. The LinkedIn ID is a unique value that isn't super helpful, but it may help determine which accounts are mapped and what may be wrong.

Finally, can you let me know:
* Have you modified anything in JLinked? If so, what? That may be part of the problem.
* Do you have any caching enabled on your site? Caching shouldn't be a problem, but try with it disabled and see if that prevents the problems.

I hope that helps narrow things down,
Alex

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Re: Tags Not Appearing.

Hello Alex,


                   As per now when we checked we didn't get any actor tags..Ya of course we will run the easy blog query too..

                      No Alex we haven't done any code changes in source..Changes may be done only in the administrator control panel(that too as per your instructions..).If any changes in User Map let u know,

Regards:
Prasanna

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Re: Tags Not Appearing.

Glad to hear the actor tag issue is likely fixed. For the usermapping problems, let us know what you find. We haven't heard of that issue and do a lot of testing and have a lot of users using JLinked without issue. We'll gladly look into any issues you have, but aren't sure what could be causing the issues you mention without more information.

Thanks,
Alex

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alzander
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Re: Tags Not Appearing.

Hello Alex..

              As I told you earlier even we have a doubt about it> he told he logged into others account. But we don't find that problem because person having problem doesn't have an account but he says he logged into some other account.. Redirected account holders account was not yet active when he raised an issue.. We have to clarify the problem with him..
We will get back to u soon as per this issue

Regards:
Prasanna

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