Forum is closed

Community builder user map fields.

Community builder user map fields.

Hi i see this post i have the same problem.
I have all fields marked non required.
I have one register through CB  you can see here.
The problem is the user never auto register and always is required the moderator activation.
I read the other post and try different things but nothing.
I make a new tab on CB called Linkedin and only map those filds and the moct common filds like name.
If you see my register form you can see different date field that i can´t map and i like it will be possible.
I buy this component mounts ago and is useless without the linked field.
Thanks for any help.

diehag
Proyecto Independiente en Madryn Multimedios
useravatar
Offline
35 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Community builder user map fields.

Where can i pay for help?

diehag
Proyecto Independiente en Madryn Multimedios
useravatar
Offline
35 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Community builder user map fields.

First off, sorry for the delay. I missed your first post, which doesn't happen often, but unfortunately does happen. We generally try to get to all posts within a few hours and almost never more than 24 hours. It mainly depends on our load, severity of question, and amount of investigation that is needed to get a good response. We definitely failed on this one, but let's try to get you going as best we can.

As for your issues, it sounds like the main one is that the CB User isn't getting their profile imported. That usually is caused by the required fields not having a 'mapping' setup for them, but there are a few other odd causes for this issue as well. It sounds like you're in one of the extra cases, and we'd need to investigate some more. We have another Community Builder profile plugin that we've used on a few user's sites with good results, but it hasn't been tested as thoroughly as we want before a full release. Would it be possible to get access to the admin area of your site to investigate the issue further? We may install the new plugin on your site to check if it fixes the issue as well, which would mean we should be able to get you going pretty soon.

If so, please Private Message us a set of Super Admin credentials. You can PM me by clicking the arrow under my picture (<-----) and hitting the mail icon.

If that doesn't work, let us know, and we can suggest a few minor/easy code changes to make to our files and some other things to debug to see where the problem lies.

Thanks, and sorry again for the delay. As always, we have a 30-day money back guarantee. Should we not be able to help you, please feel free to request a refund.

Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
Alex
useravatar
Offline
24066 Posts
Support Specialist
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Community builder user map fields.

Hi, i can give access to the backend. I ask to give this access to another developed and was denied.
I´m very flexible and work whit code (I´m not a coder or developer but 5 years working with joomla give some experience)
If you send me the plugin i can install and try.
On the other hand all my fields are non-required the problem is the fields are imported but first the fields that not are putted on register don´t import and second and most important the user is not activated and you can´t do this on the backend, easily but i think this is a CB problem

diehag
Proyecto Independiente en Madryn Multimedios
useravatar
Offline
35 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Community builder user map fields.

Finally i send you the credentials to see the site. Thanks.

diehag
Proyecto Independiente en Madryn Multimedios
useravatar
Offline
35 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Community builder user map fields.

diehag wrote:

Finally i send you the credentials to see the site. Thanks.

diehag
Proyecto Independiente en Madryn Multimedios
useravatar
Offline
35 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Community builder user map fields.

I just got into your site and was able to determine why CB won't save the user, but I need more information from you. JLinked uses Community Builder's own function called saveSafely to try to save the user's details. When we call that function on your site, there was a SQL error that was being thrown as data for the 'delimiter' fields you have defined were causing issues. There really shouldn't be any data saved in those fields, so I'm not sure why Community Builder was having trouble with those fields.

I went through and disabled all the delimiter fields and was able to properly register with my profile information imported. They're currently still disabled.

We'll have to test more with the delimiter field to understand why that's causing issues. Do you have any special field addons enabled for Community Builder or anything else we should know about that may be the cause of the conflict? It's possible no one has ever used the delimiter fields, so we just haven't heard about this problem.. but just need to know if there's anything different about your site.

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
Alex
useravatar
Offline
24066 Posts
Support Specialist
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Community builder user map fields.

Hi and thanks.
I´m using "CB Conditional Plugin" and the registration step by step.
Trying i disable the step by step but is the same
Now  with you intervention works fine it´s all for the delimiter?
I test completing the map and post the result.
Any thing to do with the date format?

diehag
Proyecto Independiente en Madryn Multimedios
useravatar
Offline
35 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Community builder user map fields.

From the description, I don't think the CB Conditional Plugin is the problem. It sounds like it really just hides some fields during the registration proces, but doesn't change how the fields themselves operate.

It seems like it's an issue with the delimiter type fields, but again, that's something we have to do more testing with. Is the delimiter required to be used with the CB Conditional Plugin? Or are you using it for display reasons on the user's profile itself?

We are planning to do more testing with the delimiter field this weekend or early next week. You may want to try re-enabling the delimiter but try disabling showing it on registration, or even profile, just to see if that fixes the problem. That may not function how you want, but knowing how that affects the registration will help us figure out the problem faster as well.

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
Alex
useravatar
Offline
24066 Posts
Support Specialist
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Community builder user map fields.

Hi, with the delimiters off the registration works fine but i cant get the email or the password if i set pasword random the password is not delivered on the email and i need put the email that is correct? i attach 2 images.
The date is still wrong and i have to mark all the fields not requiered. Is any solution? Thanks.

http://www.sourcecoast.com/components/com_agora/img/members/9516/reg.png
http://www.sourcecoast.com/components/com_agora/img/members/9516/settings.png

diehag
Proyecto Independiente en Madryn Multimedios
useravatar
Offline
35 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Community builder user map fields.

diehag wrote:

Hi, with the delimiters off the registration works fine but i cant get the email or the password if i set pasword random the password is not delivered on the email and i need put the email that is correct? i attach 2 images.
The date is still wrong and i have to mark all the fields not requiered. Is any solution? Thanks.

http://www.sourcecoast.com/components/com_agora/img/members/9516/reg.png
http://www.sourcecoast.com/components/com_agora/img/members/9516/settings.png

diehag
Proyecto Independiente en Madryn Multimedios
useravatar
Offline
35 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Community builder user map fields.

Sorry for not getting back to this sooner.

Did you ever upgrade JLinked from a previous version? My best guess is that you created a template override for our login/register page, but didn't update that when you upgraded the extension. Can you check your /templates/<YOUR_TEMPLATE>/html/com_jlinked/loginregister directory and see if there are any files in there? If so, try renaming them so that they no longer override our views and then try registering again. If the fields are hidden, that would explain the issue. You'll need to update your template overrides with the changes we made in the latest release.

If that doesn't help, let us know!

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
Alex
useravatar
Offline
24066 Posts
Support Specialist
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Community builder user map fields.

Hi, i make this:
Remove complete Jlinked and CB, removing files and DB entrance, modules, component and plugins.
Install new CB and Jlinked
Only core not template or plugin and i cant take the email or the picture.
Is all new and i make test on a test site and have the same problem.
Whatr i´m making wrong?

diehag
Proyecto Independiente en Madryn Multimedios
useravatar
Offline
35 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.
There are 0 guests also viewing this topic
There are 0 users also viewing this topic

Board Info

Board Stats
 
Total Topics:
11642
Total Polls:
0
Total Posts:
48913
Posts today:
10
User Info
 
Total Users:
47755
Newest User:
meda
Members Online:
2
Guests Online:
581

Online: 
djyann, marboe1
Social Stream
SourceCoast Joomla Social Extensions
Friday, 25 May 2018
JFBConnect 8.0 Coming Soon! Stay tuned.
Refer and Earn

Like our extensions? You're not alone! That's why they're used on tens of thousands of websites. Now you can earn 20% of any sale you refer to SourceCoast.com.

We provide excellent documentation, well laid out sales pages and great support. All you need to do is spread the word and we'll take care of the rest.

Learn About Our Affiliate Program