Jlinked Install after site transfer

Tom,
I can gladly try to install on your site, but I'm always hesitant to make changes on other sites when you mention there are issues. That even goes for installing our own stuff, but we'll gladly at least try to diagnose what could be the problem.

Can you let me know what error your getting or any other information about what's going wrong? That will help us understand the issue better.

Also, can you re-send the credentials? We purge them from our system when we are done with them. No need to hang on to a user's super admin credentials if we don't need them.

Thanks,
Alex

Tom,
Yeah, something's definitely a bit messed up there. It seems like the _extensions table and likely the _menu table entries for the extension were not properly removed. In that case, the uninstallation process can't work because Joomla uses the XML files from the installation to know what menues and other things need to be removed from the database.

I wouldn't recommend trying to modify the database to remove that stuff manually.. yet. What I would recommend is unzipping the com_jlinked zip file and copying the contents of the /admin folder inside to /administrator/components/com_jlinked. Then, copy the jlinked.xml file to the administrator/components/com_jlinked folder as well. For good measure, if it doesn't exist, create the /components/com_jlinked folder. You don't need to move anything into it, Joomla will just delete it all on uninstallation.

Then, try to use the Joomla manager to Uninstall like you do at the end of the video. While there, also check if the JLinked Authentication, Content, System, or User plugins show as being installed. If so, try to uninstall them as well. With uninstalling any of them, you'll still likely get some errors, but that will hopefully, properly, remove the entries from the _extensions and _menu tables allowing you to re-install the component.

Let us know how that goes. Unfortunately, all the copying and moving of files isn't something we can do from just the admin access to your site. Hopefully you can do the above easily and it helps you to make progress.

If not, or you run into other issues, just let us know. We'll gladly help how we can!

Thanks,
Alex

Fantastic! Glad you found the extra pesky table. In all honesty, JLinked doesn't create any of those. Joomla creates them all (except may be the update_sites and updates, which we at least direct Joomla to create. The rest are automatic and we have no control over them, but I can definitely understand how frustrating that may have been.

Anyways, best of luck, and let us know if you run into anything else!
Alex