Topic-icon JLinked Apply not working on the Ipad

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Hi Support,
I use your component and modules on a client website for a month now and we are very, very happy with it. The only thing is that the Jlinked apply module is not apearing on the ipad. Do you know a solution for this problem?
Cheers,

Geppie
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Support Specialist
12 years 3 weeks ago #20954 by alzander
Geppie,
Glad you're happy with your decision to use JLinked. We haven't heard of that issue with iOS devices. Can you try the Apply Now button on the following page and see if you run into similar issues?
www.sourcecoast.com/company/apply-with-sourcecoast
I tested there last night with an iPad and didn't have any issues.

Either way, can you provide a link that we can test with as well?

Thanks,
Alex
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12 years 3 weeks ago #20983 by Thegoodplace
Hi Alex,

Thanks for the fast respons..! i tested the url you given and the apply button was working on the Ipad. On the website i'm working on it's not showing so i wonder and hope that you can give me some support :)
The website is: www.openyourhotel.com/nl/carriere.
Thanks Alex..!
Cheers Gerben
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Support Specialist
12 years 3 weeks ago #21000 by alzander
Gerben,
It's likely not the iPad, it's a restriction of LinkedIn. You look to have configured your LinkedIn application to use the URL:
openyourhotel.com
However, your site appears reachable at both www.openyourhotel.com and openyourhotel.com. When you go to the www version, the button is missing because LinkedIn can't verify that that is the 'correct' URL for the application.

We recommend setting up a redirect for your site so that all www traffic goes to non-www (or vice versa). If you use an .htaccess file, this is the code we use to do it (forcing www):
RewriteCond %{HTTP_HOST} !^www.sourcecoast.com$ [nc]
RewriteRule ^(.*) http://www.sourcecoast.com/$1 [r=301,nc,l]
To go the other way, simply remove www. from both lines.

There are also extensions for Joomla that can do the same thing, so don't be too hung up on the above solution.. it's just one suggestion.

Hope that helps, but if you run into issues or need more help, just let us know!

Thanks,
Alex
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12 years 3 weeks ago #21019 by Thegoodplace
Hi Alex,

I changed the .htaccess and now it works great. Thanks for the great support, big thumb up
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Support Specialist
12 years 3 weeks ago #21037 by alzander
No problem. Glad we could help! Should you need anything else, just let us know.

Finally, if you haven't already, please consider leaving a rating and review on the Joomla Extension Directory for JLinked, or our support. It's certainly not required, but very appreciated:
extensions.joomla.org/extensions/access-...on-cloud-based/18957

Thanks, and good luck!
Alex
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