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Topic-icon Error installing plugins

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9 years 5 months ago #25681 by chrisb17
Hi,

I am getting this error when i try to install the plugins - Error! Could not find an XML setup file in the package.

Please help!

Thanks,
Chris
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Support Specialist
9 years 5 months ago #25688 by alzander
Replied by alzander on topic Error installing plugins
I'm assuming you mean the profile plugins. If you mean the plugins from the main installation package, let us know.

As for what to check, make sure you've already unzipped the main plugin package. Specifically, if the file you're trying to use ends in ...unzip_first.zip, make sure you unzip it. Then, each plugin installs individually, and you should only install the profile plugins for the 3rd party extensions you have installed.

Beyond that, you may need to check that your temp folder is writeable. If not, that could cause Joomla to not see the XML file correctly. However, if you already installed the component, that's likely not the issue.

Hope that helps,
Alex
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