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Topic-icon installation problem

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12 years 1 month ago #20735 by pprevot
installation problem was created by pprevot
Hello,
I have installed Jlinks on a live 1.5 site.
I have followed the installation guide from scratch.
When I try to use the jlinkedlogin plugin (inside an article), I receive this fatal error :
"Fatal error: Uncaught exception 'SCLinkedInException' in /home/www/client/www/administrator/components/com_jlinked/assets/linkedin/linkedin_3.1.1.php:641 Stack trace: #0 /home/www/client/www/administrator/components/com_jlinked/assets/linkedin/linkedin_3.1.1.php(1490): SCLinkedIn->fetch('POST', 'api.lin...', NULL, Array) #1 [internal function]: SCLinkedIn->retrieveTokenRequest(NULL) #2 /home/www/client/www/components/com_jlinked/libraries/linkedin.php(174): call_user_func_array(Array, Array) #3 /home/www/client/www/components/com_jlinked/libraries/linkedin.php(120): JLinkedApiLibrary->api('retrieveTokenRe...') #4 /home/www/client/www/components/com_jlinked/controller.php(25): JLinkedApiLibrary->getLinkedInAuthURL() #5 /home/www/client/www/libraries/joomla/application/component/controller.php(236): JLinkedController->linkedInAuthenticate() #6 /home/www/client/www/components/com_jlinked/jlinked.php(33): JController->execute('linkedInAuthent...') #7 /home/www/client/www/libraries/joomla/application/component/helper.p in /home/www/client/www/administrator/components/com_jlinked/assets/linkedin/linkedin_3.1.1.php on line 641"

Any idea of what's happening ?
THanks
(please - excuse my English, I'm French)
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Support Specialist
12 years 1 month ago #20739 by alzander
Replied by alzander on topic installation problem
Not sure why the error is coming out that ugly. The issue reason there is an error is because it sounds like you don't have cURL enabled within PHP. cURL is what lets your site communicate with LinkedIn and is required for JLinked to operate properly. It's normally enabled on hosts, but some disable. You'll need to talk to your hosting provider and have them enable cURL.

Hope that helps, but if you have any other questions, just let us know,
Alex
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12 years 1 month ago #20753 by pprevot
Replied by pprevot on topic installation problem
Great - it works,
sorry to have ask such a trivial question .
Thanks a lot
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Support Specialist
12 years 1 month ago #20755 by alzander
Replied by alzander on topic installation problem
Not a trivial question at all. Server configuration issues can be complex, and the error message you saw was definitely not user-friendly. We'll look into why that's so ugly for the next release.

Either way, very glad to hear that got you going! Should you need anything else, just let us know.

Finally, please consider leaving a rating and review for JLinked or our support on the Joomla Extension Directory. It's certainly not required, but very appreciated!
extensions.joomla.org/extensions/access-...on-cloud-based/18957

Thanks, and good luck,
Alex
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