Topic-icon Always Import Profile Data Not Working

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9 years 5 months ago #47929 by Seanstex
Hello,

This extension is working great for me minus one issue. I recently set Kunena to Always Import Profile Data but it's not updating my Avatar even after setting my Avatar different within Facebook. Other than that, the initial import performs well, it's just that it seems JFBConnect isn't checking for changes. Any ideas?
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Support Specialist
9 years 5 months ago #47931 by mel
First, make sure that the 'Import Avatar' setting is enabled. Second, in JFBConnect configuration > General > Advanced, set the Cache Duration to 0, to make sure the image is not being cached. Let me know if you still have issues after trying this.

Thanks
-Melissa
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9 years 5 months ago #47944 by Seanstex
Hi Melissa,

Yes Import Avatar is set to yes. However, setting the cache duration to 0 corrected the issue. Thank you! Is it ok to leave this set to 0?
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Support Specialist
9 years 5 months ago #47945 by mel
Yes, it would be ok to leave the cache duration set to zero (or even a low number if you'd prefer). We provide the option to improve performance when numerous requests are being made to the social networks, like from our Social Stream module.
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