Topic-icon Help finding out why I can't register with Facebook.

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I've had a number of issues and I've probably started over about 6 times on the same website! Everything from the 3.2 bugs, slow template updates, internet being down, etc. Out of it all you guys have been great with your support. I want to thank you. I haven't had such help with other developers.

This is my last attempt to get things right. I started fresh for the last time. Right now I'm at the point where I installed your JFBConnect and everything was tested out and was all green on the backend. Twitter and Google works fine when registering. But with Facebook I can not. It goes through the process of getting permission from FB then acts like its about to log in, but it sits there. Can you help me?

www.picturemeclubbing.com/lastone/
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10 years 4 months ago #39339 by artkin
One more question I might as well ask. With Twitter, what information is gathered by default when a user register using it? Maybe I have my settings wrong, but when a person register with Twitter it doesn't seem to pull email information, user names or anything. I'm losing the point in having it.

awesomescreenshot.com/00021jhz8f

Shows where it basically asks for everything my normal registration would.
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Support Specialist
10 years 4 months ago #39342 by alzander
First, Twitter doesn't allow the fetching of a user's email address, so that's something the user has to provide on a separate registration screen, like you posted. You can choose (in the JFBConnect configuration area) to automatically generate a username and/or password for the user. With those settings, you can basically make the form-based registration process very quick and just look like it's asking for the user's email address.. and not really 'starting from scratch' for a new account.

The benefits of Twitter are that you can get the user's name, profile picture, cover photo and other information imported into JomSocial (or other extensions). So, its still a few more steps than Facebook or Google, but still better than making the user do it all.

For Facebook, the reason it's not working is because the Bootstrap Javascript library isn't being loaded. In JFBConnect, enable the "Include jQuery" setting, and you should be good to go. That includes a compatibility version of jQuery and Bootstrap.

I hope that helps!
Alex
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10 years 4 months ago #39361 by artkin
Thanks so much. Now I understand. And yes that option turned on did the job.
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10 years 4 months ago #39364 by artkin
Ok i think i have one more question. I have a plugin that I use to show photo within my k2 items. To trigger them I have to use {jsmug}####{/jsmug}. When I do this, it shows up with your like and share buttons. See here:

www.picturemeclubbing.com/lastone/index....1-paradise-saturdays

Normally it doesn't show. But with your extenabled it shows. Any work arounds for this?
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Support Specialist
10 years 4 months ago #39372 by alzander
Arthur,
Our Pinterest button is scanning for images in your content to use for the "Pin it" button and seeing the {jsmug} tag as well. There's a few options that may work for you:
* Re-order the jsmug content plugin to be *before* the jfbccontent plugin (if it's a content plugin)
* Re-order the jsmug system plugin to be *before* the jfbcsystem plugin (if it's a system plugin)
* Disable the Pinterest button, for now. We'll have to investigate how to improve it's detection to ignore {xyz} tags

Let me know if any of the above helps!
Alex
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10 years 4 months ago #39384 by artkin
I tried placing it before and it still did it. Disabling it worked. ill keep it turned off until another solution comes. Thank you!
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Support Specialist
10 years 4 months ago #39390 by alzander
Arthur,
Glad to hear you found something that works for you. As noted, we are planning a better system for the module in the next major release (early next year), that should allow things to work properly for you.

If you need anything else, just let us know.

Thanks,
Alex
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