Topic-icon Google Plus Button not displaying

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10 years 5 months ago #38912 by olibra
Using the JFBConnect Content Plugin - K2 Like i am not seeing the plusone button. The twitter and facebook buttons are working fine.

www.kikoff.com.au/football-coaching-skills-school

The code for the button is displayed in the source
<plusone size="standard" annotation="none" href="www.kikoff.com.au/football-coaching-skills-school">
However the button does not show?

I have tried disabling gzip compression and rokbooster but this doesnt help.

Please help!
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10 years 5 months ago #38915 by alzander
Something is altering the tag. It should look like:
<g:plusone ..
We've seen in the past where Rokbooster can accidentally strip the g: from the tag. If disabling Rokbooster doesn't fix it, then it's something else. I tried with the Atomic template, and that didn't work either, which means it's likely not your template or Gantry in general.

Do you have anything else that's 'optimizing' the page or anything like that? We'll need to narrow down what's stripping the g:, but from the front-end, I don't have any good guesses, unfortunately.

Thanks,
Alex
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10 years 5 months ago - 10 years 5 months ago #38918 by olibra
Thank you for your help Alex, I've tried disabling some other plug-ins but this doesn't seem to help. I've got a plusone button on the site using a seperate plugin which shows correctly but i'd rather have the button with the jbfc twitter and facebook buttons. I've attached a list of enabled plugins if you think any may be causing the issue?
Enabled-Plugins.pdf
Last edit: 10 years 5 months ago by olibra.
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Support Specialist
10 years 5 months ago #38944 by alzander
From your list, the plugins I'd try disabling are:
* Content - Easy Google Plus
* Content - Roksocialbuttons

That's just because those seem social button related and may be interfering. It could be some of the Rok system plugins as well.

If you do have another Google +1 button working, let me know what URL we can see that one working on. It would help narrow things down by seeing what's different.

Thanks,
Alex
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10 years 5 months ago #38953 by olibra
Found it, after disabling the rokbox-system plugin the Google Plus button appeared.

www.kikoff.com.au/football-coaching-skills-school/overview

Thank you for your help Alex!
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Support Specialist
10 years 5 months ago #38960 by alzander
Awesome! Very glad to hear you found out the issue. If you need RokBox re-enabled, let us know. We can try to contact the RocketTheme devs to figure out what may be wrong. It may not be a speedy answer, but we can try.

As always though, should you run into anything else, or have any feedback in general, just let us know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
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