Topic-icon Can't see comment on my PC

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10 years 5 months ago #38212 by M4TeC
I've installed JFBConnect, everything was set up perfeclty well, but when I came home from a programmer who was creating everything for me I've noticed, that on my PC I cannot see comment box after logging in on facebook. When I'm logged out - everything is ok. After logging in - it dissapears. There is no such problem on other machines.

Do you know what can be the reason? I don't have this issue when I'm a guest on other sites with facebook comment option.

Thank you in advance for your answer!
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Support Specialist
10 years 5 months ago #38226 by alzander
Replied by alzander on topic Can't see comment on my PC
We've never heard of that issue before, so I don't have any great answers. Can you check if your computer/browser has an addon installed to hide your social networking activity? Addons like Ghostery and others have the sole function to hide social features like you're mentioning, and being logged into Facebook may be triggering that.

Beyond that, all I can suggest is:
* Try from different computers, browsers or Facebook accounts and see if you can narrow down anything common that may be causing the problem
* Let me know a URL where we can test and we'll try ourselves.

Thanks,
Alex
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