Topic-icon Jreviews does not work when System - JLinked System are enabled

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10 years 6 months ago - 10 years 5 months ago #37910 by iveth
Hi
I get this from Jreviews
Disabling these plugins fixes the problem:
System - JLinked System
System - JFBCSystem
So one or the other or both is messing things up. The response form the Ajax request is a 404 error with article cannot found message. That is not generated by JReviews. The plugin(s) are interfering with the ajax request.

You can try it here ore make a test review:
Can you give me a fix for this
Last edit: 10 years 5 months ago by iveth.
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Itg also interfeares with Jomres when you try to make a booking:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 113859 bytes) in /mnt/data/vhosts/casite-526091.cloudaccess.net/httpdocs/components/com_jfbconnect/libraries/provider/facebook.php on line 461

on: los-roques.com/book/dobooking/flight-to-los-roques/72/
This is on Joomla 3.1

Please
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Hi

Any fixes for this
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Support Specialist
We're looking into the first issue you mention as it's something we haven't heard of regarding jReviews and JFBConnect/JLinked. Can you try to test by disabling the JFBCSystem plugin and see if the problem persists? Narrowing it down to either the JFBCSystem or JLinkedSystem plugins would definitely help.

The out of memory issue is not related to JFBConnect. That's simply your system running out of memory, and it happens to be doing so when loading one of our files. That's not an indication that there's an issue with JFBConnect but that your system is using a *huge* amount of memory. The memory limit on this site, for instance, is 50MB. Your site is running out of memory when using 128MB to generate a page.

Thanks,
Alex
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Hi

Yes both plugins have to be disabled in order to make a review, I will send you the login detail for this domain, and I will check php.ini regarding the out of memory problem
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Alex

If there is no fix then I will unable Jlinked and Jfbc on my 2 Joomla 3.1 sites
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Support Specialist
Sorry for the delay. I meant to respond earlier. The URL you sent me does not work. The administrator area throws an Apache "Not Found" error and the root of the site shows the text:

You don't have permission to access the requested directory. There is either no index document or the directory is read-protected. You don't have permission to access the requested object. It is either read-protected or not readable by the server.


Once we can get in, we'll gladly take a look and try to get you an answer soon.

Thanks,
Alex
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Alex give me a minute - I have been working with it all day - I thourght it could be related to the sc login but it is not
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The site is up please look at it the extension and all plugins are enabled =) thanks
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Support Specialist
Iveth,
I just registered and tried to leave a review. I didn't get a 404 error message, I just got the following message when I hit submit:

Please enter your name.
Please enter a valid email address.
Please enter the security code.

Are those fields that should be displayed on submitting a review? Are those fields showing normally when the JFBCSystem or JLinkedSystem plugins are disabled?

Are you seeing a similar error to what I see, the 404 error, or something else now?

Finally, the admin credentials you sent me won't work in the admin area. Can you make sure that user has the right permissions?

Thanks,
Alex
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