Topic-icon ID CODE NOT RECOGNIZED

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10 years 8 months ago #34722 by Whatsonpacifica
Please could you send me a new id code or fix this one not recognized

Thanks

Purchased today

Invoice Number SC098374
Invoice Date 22/07/2013
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Support Specialist
10 years 8 months ago #34733 by alzander
Replied by alzander on topic ID CODE NOT RECOGNIZED
Your ID code is not your Invoice Id. Please go to the My Account -> My Subscriptions menu item in the top right. At the bottom of that page, you'll see your SourceCoast Subscriber ID that should be used with Autotune.

I hope that helps,
Alex
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10 years 8 months ago #34764 by Whatsonpacifica
Thanks for you help - my apologizes should have identified this before raising this issue have a great day regards Dave
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Support Specialist
10 years 8 months ago #34766 by alzander
Replied by alzander on topic ID CODE NOT RECOGNIZED
No problem. It's what we're here for, and, frankly, we like the easier questions :) If you run into anything else or have any questions or feedback, just let us know.

Thanks,
Alex
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