Social comments only display comments on article if user is logged in.

chitop
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10 years 10 months ago #33391 by chitop

Social comments only display comments on article if user is logged in. was created by chitop

I'm using Facebook comments on my site via JFBConnect>Social>Content Plugin Comments, I'm still in the testing phase and I really like it, but when I leave a comment, I can only see the comment I left in the article if I'm logged in to facebook, if I open a different browser, and I'm not logged in to facebook on that browser, I cannot see the comments. I'd like the public to be able to see all the comments left on the article regardless of their facebook login status.
I already read through your forums and your documentation, and I was not able to find the answer.
How do I achieve this?

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alzander
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10 years 10 months ago #33397 by alzander

Replied by alzander on topic Social comments only display comments on article if user is logged in.

I'm not sure why you are seeing that behavior. I just tried posting a comment on the URL below:
<YOUR_SITE>/index.php/mordidas/17-recomendaciones-para-salir-a-desayunar
I posted that in the Chrome browser. I then opened the page in Firefox and was *not* logged into Facebook. I could see the comment just fine.

Can you test that page to see if you can see my comment? Feel free to post there as well, and I'll let you know if I see it.

It may just be a delay with Facebook itself since your application is likely new. If that's the case, the problem will fix itself over time.

Thanks,
Alex

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Social comments only display comments on article if user is logged in.