Topic-icon Upgrading problem : locked out

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10 years 11 months ago - 10 years 11 months ago #33218 by duprade
Help, I was attempting to upgrade my joomla site to 3.1.1 from 2.5.9 and I received the following error ..


BACKEND ADMINISTRATOR SITE

Warning: require_once(/home/edupratc/public_htmlDScomponentsDScom_jfbconnectDSlibrariesDSfacebook.php) [function.require-once]: failed to open stream: No such file or directory in /home/edupratc/public_html/plugins/system/jfbcsystem/jfbcsystem.php on line 50

Fatal error: require_once() [function.require]: Failed opening required '/home/edupratc/public_htmlDScomponentsDScom_jfbconnectDSlibrariesDSfacebook.php' (include_path='.:/usr/local/php53/lib:/usr/lib/php:/usr/local/lib/php') in /home/edupratc/public_html/plugins/system/jfbcsystem/jfbcsystem.php on line 50


SITE FRONT END


0 - File missing: /home/edupratc/public_htmlDScomponentsDScom_jfbconnectDSlibrariesDSfacebook.php
Please re-install JFBConnect or disable the JFBCSystem Plugin

You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request.

Please try one of the following pages:

Home Page

If difficulties persist, please contact the System Administrator of this site and report the error below..

File missing: /home/edupratc/public_htmlDScomponentsDScom_jfbconnectDSlibrariesDSfacebook.php
Please re-install JFBConnect or disable the JFBCSystem Plugin


What in the world do I do?




Last edit: 10 years 11 months ago by duprade.
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Support Specialist
10 years 11 months ago #33230 by alzander
There is a different release of JFBConnect for Joomla 3.x that you will need to use. However, the release for Joomla 2.5 shouldn't cause things to explode like that on 3.0.

Is the /components/com_jfbconnect directory still on the new site in both the front-end and /administrator directories? Those shouldn't have been removed during a migration, so I'm not sure why the file noted above can't be found, but it should be there.

Beyond that, you'd likely need to disable the JFBCSystem plugin, which is trying to include some files that are seemingly missing, to get your site back on. Is there any way to get into the admin area? If not, there's other ways to disable that functionality, but the Plugin Manager is the easiest option if available.

Thanks,
Alex
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