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Topic-icon The title of the listing is not display when posting in Facebook

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11 years 1 week ago #32541 by LeGiangAnh
I meet one issue with Facebook posting when I post a listing in my Facebook Page. The Title of listing is not displayed (only the website title is displayed) and the description is too short:
screencast.com/t/ezHXchqx

I asked the developer of JReview and he told me that that's the issue from JFBconnect:

Alejandro S.
9:46 AM (10 hours ago)

to me
Hello

I believe the problem comes from JFBConnect. I temporarily disabled the JReviews plugin which outputs open graph tags for JReviews to isolate the issue and even when disabled this appears in the source of the page screencast.com/t/YdfqzFYc and most likely it's coming from JFB Connect. I don't know where that title is coming from. You can also use the FB linter to check the page

developers.facebook.com/tools/debug/og/o...101-tt-esport-theron

Regards

Alejandro


Could you please help me to investigate it?

Thanks,
Giang Anh
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Support Specialist
11 years 1 week ago #32552 by alzander
JFBConnect is setting that title. We're using the meta title of that page. What title would you want shown there? If you want something else, you can either change the meta title, and JFBConnect will use that, or add {SCOpenGraph title=Better title for page} to the content and that title will be used.

Hope that helps, but if ou need more specific help, let me know.

Thanks,
Alex
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11 years 1 week ago #32558 by LeGiangAnh
Hello Alex,

I'm sure JFBConnect didn't use the meta title of that page. Since this is the meta data of that listing: screencast.com/t/UxfNaCZm4x
Or you are talking that JFBConnect use only 1 title for all post from my website?

Thanks,
Giang Anh
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Support Specialist
11 years 1 week ago #32565 by alzander
Above, you stated " The Title of listing is not displayed (only the website title is displayed)".

The meta title set for that page is:
<title>Đánh Giá - Đánh Giá</title>
The open graph title for that page is:
<meta property="og:title" content="Đánh Giá - Đánh Giá"/>
So, JFBConnect is taking your title tag and using it for the Open Graph Title tag. That's what it should do, and that's the title for that page.

For the description tag, can you tell me how you've configured the Open Graph object in JFBConnect for that page? In the right hand parameters side, there is a setting for "Meta Type". Right now, it looks to be set to take the Intro Characters or Intro Words from the article. If you want it to use the meta description, change that setting to "Meta".

Hope that helps,
Alex
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10 years 11 months ago #33105 by LeGiangAnh
Hello,

The meta data for my page (danhgia.net/laptop/220-asus-vivobook-s400ca): screencast.com/t/msLci0rinRd0
Config for that object: screencast.com/t/2HlYYbHEo
The result: danhgia.net/laptop/220-asus-vivobook-s400ca

There is no title for the listing. I don't think I'm wrong in the config. Please advise.

Thanks,
Giang Anh
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Support Specialist
10 years 11 months ago #33117 by alzander
Can you go to the Open Graph -> Configuration area in JFBConnect. Then, let me know what you have in the "Defaults" box. If any row in there looks like:
title=Đánh Giá - Đánh Giá
That's the problem. You shouldn't have a title in the defaults box or that will set the same title across your site.

Beyond that, I'm not sure where that title would be coming from as that's not something. I'm assuming you're using sh404SEF? Can you try diabling that, temporarily, and see if the og:title tag on the page is correct when that is off and also check what the meta title is. I don't know why sh404SEF would be causing problems, but that's my only guess since it's altering some of the meta tags.

Thanks,
Alex
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10 years 11 months ago #33154 by LeGiangAnh
Hello,

There is nothing in default: screencast.com/t/NMhHzfV4
I used to use sh404SEF some months ago but I removed it long time before I installed JFBconnect.

Thanks,
Giang Anh
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Support Specialist
10 years 11 months ago #33165 by alzander
I'm not sure what it is then. I tried logging into the admin area to check out your settings, but the credentials you sent a while back no longer work. We agree with disabling credentials that aren't used, so that's a good thing. However, can you re-enable them again (or create new ones) so I can look into what's happening?

Thanks,
Alex
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10 years 11 months ago #33168 by LeGiangAnh
Hello,

I already sent you the admin account.

Thanks,
Giang Anh
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10 years 11 months ago #33192 by LeGiangAnh
Hello,

I took me 1 month to solve this issue. Please help.

Thanks,
Giang Anh
The topic has been locked.
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  7. The title of the listing is not display when posting in Facebook
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