Topic-icon Facebook Like and Share on article

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3 years 8 months ago #66580 by jeffhoneyager
The Share button works like a champ.

When a visitor clicks like, nothing happens but the two buttons grey out.

See:

www.donblankenship.com/posts-videos/pres...y-throws-hat-in-ring
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3 years 8 months ago #66582 by alzander
I'm not seeing the Like button on that page. Can you let me know where it should be appearing or if it was disabled?

Thanks,
Alex
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3 years 8 months ago #66583 by jeffhoneyager
It was on there last night... ???

I'll try to make it work again. ???

One moment please.
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3 years 8 months ago #66584 by jeffhoneyager
?? now it is not showing ??

Here's a screenshot from the site:

What am I doing wrong?


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3 years 8 months ago #66585 by jeffhoneyager

jeffhoneyager wrote: ?? now it is not showing ??

Here's a screenshot from the site:

What am I doing wrong?


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3 years 8 months ago - 3 years 8 months ago #66586 by jeffhoneyager

jeffhoneyager wrote: ?? now it is not showing ??

Here's a screenshot from the site:

What am I doing wrong?

I know the component does some wonderful things and I want to learn more (esp. for another client). But, for this site all I want is a facebook share button. ...that was working last night.

Last edit: 3 years 8 months ago by jeffhoneyager.
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3 years 8 months ago #66589 by mel
Are you still seeing the behavior? If so, what browser are you running? Are there any security or ad-blocking extensions that you have installed for the browser?

For me, this page's Like button seems to work properly in Chrome. I just went to the page and I see the LinkedIn and Facebook buttons at the top of the article. I was able to click on the Like button fine and it showed a checkmark as expected. When I viewed the URL at Facebook's social plugin tester (developers.facebook.com/docs/plugins/like-button/), my like showed up properly. If I un-click the Like button on the page, the count goes back to the original number.

-Melissa
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3 years 8 months ago #66590 by jeffhoneyager
The buttons work fine on Chrome... as you know.

On Firefox, however, they are not working.
- the Facebook share works as it opens in a new tab.
- the LinkedIn button does not display
- after clicking the "like" button it stops working

See screenshot. I don't recall if I have pop-up ads blocked in Firefox. But ... it should not behave like an ad pop-up.


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3 years 8 months ago #66592 by jeffhoneyager
UPDATE: pop-up blocker is turned off in Firefox
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3 years 8 months ago #66594 by alzander
In Firefox, the Like button is checking for me and the LinkedIn & Facebook Share buttons pop open new windows as they should.

Pop-up blockers shouldn't prevent the share buttons from working, even if enabled. An 'action' by the user (clicking on a button) bypasses ad-blockers. Their whole purpose is to prevent unwanted windows from appearing.. but the user action of clicking the share button should, and does, work from my testing.

Attached is a picture of the Like button working for me as well. I just clicked it and you can see the check. In Firefox Preferences -> Privacy & Security, my setting is 'Standard', which is the default.

File Attachment:


Sorry I don't have any specifics as to what may be happening on your system. I can only suggest trying from Firefox on different computers or different networks, which may have different firewalls or ad-blockers setup to see if there's some common thread causing the Like button to fail.

Thanks,
Alex
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