Topic-icon Shopping cart does NOT Work - Unable To Purchase

Active Subscriptions:

None
There is no way to purchase your product. I have tried 3 different browsers with same results, and no one has returned the ticket I entered. I would like to make a purchase, but right now that is impossible. Please help
The topic has been locked.
Support Specialist
3 years 8 months ago #66575 by alzander
I responded to your Contact-Us email shortly after it was sent this morning. We definitely want to help get this going for you. My response was:
---
I'm sorry to hear you're running into issues purchasing. That's not something we like to hear!

Can you let me know what browser you're using? We're trying to investigate but are able to see the buttons on the cart page for "Proceed to Checkout" and then on the Checkout page for logging in, then steps for billing, payment, etc.

If you can try again and let us know the specific point (what you just entered or where you clicked to get to the page with now buttons), that will really help us understand and eliminate the issue!
----
It sounds like you've tried multiple browsers already.. so check that off. Any details about exactly the screen you're stuck on will help - cart vs checkout, etc.

Thanks,
Alex
The topic has been locked.