Topic-icon Pop-up Social Media Links Javascript(void)

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4 years 2 months ago #66080 by marnig
Hi I am having real problems with the module, Javascript conflicts seem to be preventing the module from working correctly, everything loading and pop-up fine but nothing working at all?
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4 years 2 months ago #66083 by alzander
Can you explain what feature and popups are having issues? Any details you can provide on which social network(s) you're testing with and specifically what features will help us narrow things down.

Thanks,
Alex
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4 years 2 months ago #66087 by marnig
Hi Alex, using Facebook and Twitter, both buttone just show a Java conflict
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4 years 2 months ago #66088 by marnig
I now also cannot update the App parameters:
Facebook API Error: (#100) Already used by some other app

Also having issues with your Sendy module, no matter what I get API errors, can someone please help me?
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Support Specialist
4 years 2 months ago #66092 by alzander
We received your refund request and it will be processed shortly.

I'm sorry we weren't able to solve you problem above but the lack of details required that we asked for more information to understand the issue. Every site is different and while issues do arise, we are usually very fast to respond and help resolve things. We hope that, if you choose to use JFBConnect again and run into issues that you'll work with us and describe the problems you're having so we can help resolve them as fast as possible.

Thanks!
Alex
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