Topic-icon Another Facebook extension is installed, including the Facebook Javas

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When I do a error check I get this error. I don't know how to solve it. I have for testing purpose disabled JCH optimize on this page:

www.glansbeton.be/industrievloer/keldervloer-polieren

view-source:https://www.glansbeton.be/industrievloer/keldervloer-polieren

So if someone wants to check the page source you can see it there
JFBConnect Remote Error Check
Checks performed on: https://www.glansbeton.be/
Warning: Issues were found with your site. Please check all tests below and correct any warnings or errors.

Test: JFBCSystem plugin is enabled
Pass
Test: Facebook Javascript library inclusion
Fail: Another Facebook extension is installed, including the Facebook Javascript library, and may conflict.
Test: Checking for known-conflicting extensions
Pass
Test: Checking if Debug Mode is enabled
Warn: Debug mode is enabled in the JFBConnect Configuration area. This setting should generally be disabled unless configuring or diagnosing issues.
Test: Checking HTML structure
Pass
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Support Specialist
There are two inclusions of the FB.init call, one from JFBConnect and it looks like the other might be related to a customer chat. I see that you've added the FB messenger chat plugin to the page. Did you do that with JFBConnect or with another extension?
window.fbAsyncInit = function() {
    FB.init({
      appId            : '842361175883763',
      autoLogAppEvents : true,
      xfbml            : true,
      version          : 'v3.2'
    });
  };

  (function(d, s, id){
     var js, fjs = d.getElementsByTagName(s)[0];
     if (d.getElementById(id)) {return;}
     js = d.createElement(s); js.id = id;
     js.src = "https://connect.facebook.net/nl_NL/sdk/xfbml.customerchat.js";
     fjs.parentNode.insertBefore(js, fjs);
   }(document, 'script', 'facebook-jssdk'));
	(function($){
		$(document).ready(function(){
			if(!$('#fb-root').length) {
				$('body').append('<div id="fb-root"></div>');
				(function(d, s, id) {
					var js, fjs = d.getElementsByTagName(s)[0];
					if (d.getElementById(id)) return;
					js = d.createElement(s); js.id = id;
					js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.2";
					fjs.parentNode.insertBefore(js, fjs);
				}(document, 'script', 'facebook-jssdk'));

			}
		});
	})(jQuery);

-Melissa
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I have checked it and there was a trashed module what was somehow active....

customerchat.js is not on the page anymore (I think ?)

But still the same error

Fail: Another Facebook extension is installed, including the Facebook Javascript library, and may conflict.
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Support Specialist
The next place that I would check is your template and see if there are any social settings that you can disable. Other than that, some common extensions that include Facebook features are JomSocial, EasySocial, K2. You will need to check your plugins, components and/or template for any Facebook features and try to disable them.

-Melissa
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I have now searched here

view-source:https://www.glansbeton.be/industrievloer/keldervloer-polieren

I used the keywords customerchat and chat but can not find a second instance.

I have downloaded the template and can not find any second instance
Or maybe I'm seeking on a wrong keyword ?

Can you have a quick look and help me out please ? This is driving me crazy :(
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I have now searched here

view-source:https://www.glansbeton.be/industrievloer/keldervloer-polieren

I used the keywords customerchat and chat but can not find a second instance.

I have downloaded the template and can not find any second instance
Or maybe I'm seeking on a wrong keyword ?

Can you have a quick look and help me out please ? This is driving me crazy :(
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Support Specialist
Sure. Send me a private message (by clicking on the envelope icon under my profile picture) with backend administrator credentials and I'll take a look.

-Melissa
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