Topic-icon Facebook Application Setup

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4 years 9 months ago #65496 by gtjeerdsma
Following the SourceCoast documentation of Facebook Application Setup
everthing looks ok till
22. Click the "App Review" section. Click the Yes/No button to turn your application live.
I don't find this option anywhere
So there it ends for me....
Result JFBConnet- Autotune: Fetch latest Network Settings: Not Fetched Facebook
messages:
Could not fetch application and recommendation data from SourceCoast.com. Cached values were loaded, but may be out of date.
It's highly recommended that you make a successful connection to get the most up to date application data and recommendations.
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Support Specialist
4 years 9 months ago #65497 by mel
Replied by mel on topic Facebook Application Setup

22. Click the "App Review" section. Click the Yes/No button to turn your application live.

It looks like the setting was moved to the top of the dashboard, as seen in the following screenshot. I'll update the application setup guide appropriately.

File Attachment:

Result JFBConnet- Autotune: Fetch latest Network Settings: Not Fetched Facebook
messages:
Could not fetch application and recommendation data from SourceCoast.com. Cached values were loaded, but may be out of date.
It's highly recommended that you make a successful connection to get the most up to date application data and recommendations.

That message usually indicates that your subscriber ID is incorrect or that a connection can't be made to our servers (possibly because of a firewall). Can you tell us if other Autotune features, like the Facebook App Configuration tab, work properly? That will help us understand if it's all settings, or just the Network Settings.

Thanks
-Melissa
The topic has been locked.