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Topic-icon Social Media Icons

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4 years 10 months ago #65464 by [email protected]
Hi

Why would I be seeing this at top of an article it does not show on other articles

See attached image

Web address is www.brackleycommunityhospital.charity

Thanks
Mike
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Support Specialist
4 years 10 months ago #65466 by mel
Replied by mel on topic Social Media Icons
Hmm, so it looks like you're using the JFBCContent plugin to add those social buttons to the site, but for some reason the Pinterest easy-tag is not rendering properly (but the other ones are)

1. Could you try going into the JFBConnect backend > Social > Misc area and adding a "Social Tag Admin Key" value?
2. Can you try directly adding that easytag to an article to see if there's a difference? If you add a key in #1, you'll have to add it like below:
{SCPinterestShare href=https://www.brackleycommunityhospital.charity/index.php/events/events/34-coffee-morning layout=standard image=https://www.brackleycommunityhospital.charity/images/Events/HintonCoffee.jpg desc=Coffee Morning in Hinton-in-the-Hedges Cricket Pavilion On Saturday June 8th. 10.00 - 12.00 am to your Events page. Cake Stall,... size=small key=YOURKEY}
3. Are there any other content plugins enabled on your site? Try ordering the JFBCContent plugin before them?

Let us know if there's any change after following these suggestions.

-Melissa
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4 years 10 months ago #65469 by [email protected]
Hi

Have added that tag in social misc made no difference

But why only that one article

If I type in article as below the error message does not show

Coffee Morning in Hinton-in-the-Hedges Cricket Pavilion - On Saturday June 8th. 10.00 - 12.00 am to your Events page. Cake Stall, Bring and Buy Plant Stall. No entry fee (and no raffle!) but donations for Cup of Tea or Coffee and biscuits will be much appreciated.
All proceeds to Brackley Community Hospital

Like this does

Coffee Morning in Hinton-in-the-Hedges Cricket Pavilion

On Saturday June 8th. 10.00 - 12.00 am to your Events page. Cake Stall, Bring and Buy Plant Stall. No entry fee (and no raffle!) but donations for Cup of Tea or Coffee and biscuits will be much appreciated.

Most strange
Mike

All proceeds to Brackley Community Hospital
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Support Specialist
4 years 10 months ago #65470 by alzander
Replied by alzander on topic Social Media Icons
That is really strange. My only guess is that there's something with the shorter content where the end is causing issues with JFBConnect parsing it. There may have been an HTML tag we don't properly handle at the end or something similar. It's bizarre that it would only break the Pinterest icon though as all the social buttons use similar code.

I'm glad you have it working now, but if you run into this again, definitely keep us posted and we'll gladly investigate further.

Thanks,
Alex
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4 years 10 months ago #65471 by [email protected]
Hi
Will let you know if it occurs again
Mike
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4 years 10 months ago #65472 by [email protected]
Hi

Just noticed was on another article

This link
www.brackleycommunityhospital.charity/in...-ball-22nd-june-2019

Have removed the Pinterest icon for now - perhaps you could investigate further

Thanks
Mike
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Support Specialist
4 years 10 months ago #65474 by mel
Replied by mel on topic Social Media Icons
Thanks for letting us know. I've added the issue to our tracker to investigate for the next release.

-Melissa
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  7. Social Media Icons
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