Topic-icon Social Share buttons tracking enabled.

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In Firefox with tracking enabled the social share buttons are not displayed. If I use chrome buttons are displayed correctly. Presumably this is because crime is not enforcing tracking protection. However I competitor site displays the buttons correctly in Firefox therefore this must be a problem with JFB.
See attached images. Image one is the competitor site in Firefox with tracking. Image 3 Is our site in chrome. Image four is our site in Firefox with the problem buttons.
Please advise how to fix problem.
Regards
Paul
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Support Specialist
5 years 3 weeks ago #65284 by alzander
We use the Javascript version of most share buttons for sites. Those Javascript features can be blocked by tracking blockers. That's not something we can prevent natively.

Some sites do use an iFrame version of the Facebook Like button, but that causes templating issues on many sites because the iframe width must be pre-defined, whereas the Javascript version can grow or shrink with whatever container it's in.

There were no images attached, so I can't see exactly what you're trying to show as an example. If the above doesn't explain, please go to the attachments area and hit the green arrow next to your images to put them in this post.

Thanks,
Alex
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