JFBConnet doesn't add new user when login with Instagram

Is the user actually logged in on the front-end? Do you have the 'Automatically Link Users by Email' option enabled? It's possible that it's linking the social user to an existing account. Can you go to the Joomla user profile view to check the username and then look in the backend to see if there are any mappings?

-Melissa

I'm a bit confused at what you're saying. Here's what should be happening though:
* If you login with Instagram and there is already an account on the Joomla site with the same email address, the 2 accounts will be linked together.
* The first time you do this, you are creating that link and there will be a 'Success' message.
* You should be able to see a row in the Usermap table that shows the Joomla user and an Instagram icon.

Please tell us what is, or isn't, happening above with as much details as you can. We'll let you know if that's expected or if something is going wrong.

Thanks,
Melissa

it seems that I always have to register or login to be able to link to that instagram account (if it has not been linked).

You will need to login somehow on your site. Using the Instagram login is one way. Once you login with Instagram the first time, there should be a 'link' to a Joomla account on your site. That Joomla account may have already existed and linked to automatically by email address or may be created by JFBConnect.

Do not automatically create a new user even though I deleted the user who had the same email as the instagram account before.

If you delete the Joomla account with the same email address as your Instagram account, then JFBConnect will need to create a new user. If you have "Automatically create new users" set to Yes then the Joomla users will be created automatically. If set to "No", the user should be directed to a page to create an account.

Thanks,
Alex

Ahhh.. I'm sorry. I mis-understood the questions above. Yes, when you login with Instagram the first time, you will have to register a new account or link to an existing account. The Instagram API does not allow any application to fetch the user's email address. Since we can't fetch the email address, we can't associate the account or create an account automatically.

Most social networks allow applications to fetch the email address from the API, but Instagram for some reason does not.

I hope that helps explain, and sorry for the confusion.

Thanks,
Alex

Glad we could help, and I apologize for all the back and forth.

If you need anything else, just let us know.

Thanks,
Alex