Open Graph problem

proant88
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5 years 2 months ago - 5 years 2 months ago #65054 by proant88

Open Graph problem was created by proant88

Hello.

I'm having issue with the open graph object. I can't create any. i get that error :
Error: Information is required about your Application for Open Graph to function. Please run Autotune configuration tool. to fetch your settings.

The reason why i want to make a Object is because when i share, it doesnt show the description of the article.

Also. please note that I had some problem with the autotune. in the error check. i had that error :
Error: Could not fetch page. Server returned:

Error Code: 406 - Request denied by the server.

Mod_Security denied the request. Please contact your hosting company or technical support to allow our automated tool to scan your site.

If you unsure why you are seeing this error, please contact us and we can help.

I contacted my hosting provider. talk about the mod_security. the guy didnt really understood....
JBFCONNECT seems to works well (exept for the sharing description article display)

thanks

Last edit: 5 years 2 months ago by proant88.

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alzander
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5 years 2 months ago #65055 by alzander

Replied by alzander on topic Open Graph problem

The error you're getting about the informatio nrequired bout your Application can be fixed by using the following steps:
* Go into Autotune
* Go to the Facebook App section
* Hit the "Refresh" button in the top left

That will fetch details from your Facebook Application that is necessary to setup Open Graph content types. Also, please make sure you've performed the social networks settings section of Autotune as well which loads current details about each social network, like available Open Graph tags that can be used.

I hope that helps, but if you need anything else, please let us know.

Thanks,
Alex

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Open Graph problem