I tried to turn off rs firewall on my joomla website, but I still receive this error. Also trying to setup channels I cannot see users list, maybe I'm missing something.
Thank you in advance for your response,
Can you let us know what the error is that you see?
As for setting up channels, have you enabled and tested Facebook, Twitter or LinkedIn authentication (whichever type of channel you're trying to setup)? The channels will only list users that have already authenticated on your site with one of those services, so if you haven't tested authentication, I'd start setting that up.. even if the Remote Error Check is having issues reaching your site.
thank you for your response. The error I receive in JFBConnect Remote Error Check is this one:
Checks performed on: https://astrolabs.it/
Error: Could not fetch page. Server returned:
Error Code: 403 - Forbidden. Is a firewall enabled?
When trying to complete channel set up, now I can see users list. None of them has granted the 'user_posts' permission probably because I gone through the app review process for these permissions. Facebook application is in live mode, I probably need to wait the completion of app review process. Is this step a mandatory one? How long it will take?
I'm unsure why the Error Checker tool can load that page. However, I just manually checked your page for all the issues that the automated checker would search for and there is nothing it would have caught. I'd suggest skipping that check and move on to configuration and testing, as it sounds like you have.
As for getting the user_posts (or any other permission), usually going through the app review isn't required. When setting up a channel, most of the time, the 'owner' of the Facebook Page is also an admin of your Facebook app.. and usually, that person is 'you'. If that's the case on your site and you don't plan to setup channels for other Facebook Pages and users on your site that aren't admins of your Facebook app, then you can skip the review process by doing the following:
* Go to the Facebook Developer area
* Set your app into "Development Mode" (sometimes this is switching the "Live" button to 'No')
* Then, after you've setup the channel, authenticate on your site. You should be prompted for all the permissions the channel needs.
* Once granted, you can change your app back to Live mode
From there, your user will already have granted the proper permissions and your site will be accessible to normal users who need the more basic permissions to authenticate.
I hope that helps, but if you need anything else, please let us know.