Topic-icon Subscription

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5 years 4 months ago #64843 by [email protected]
Hey,
I'm getting a message:
"Subscription: No Subscription Found!Expires: No Subscription Found! (Expired)"
I have double check my user ID under my account and it seems ok, but still it doesn't work.
Thanks
Itamar
The topic has been locked.
Support Specialist
5 years 4 months ago #64845 by alzander
Replied by alzander on topic Subscription
If you've used another subscriber ID (or none) in the past, please go through the full Autotune process, which should re-fetch your subscription information. Specifically, on the Facebook App page, use the "Refresh" button in the top right, which will clear all cache and fetch new data.

Thanks,
Alex
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