Topic-icon Problem with facebook login joomla

Active Subscriptions:

None
5 years 6 months ago #64704 by matgan
I need your help.

The system say:



File Attachment:
The topic has been locked.
Support Specialist
5 years 6 months ago #64708 by alzander
That error occurs on some sites that were upgraded to JFBConnect 8.0. The problem comes from a Facebook Page channel that was created in earlier versions of JFBConnect that aren't properly upgraded when 8.0 is installed (this is our installation script's issue, not something you did wrong).

To fix, please try these items in order. After you do a step, try to authenticate again to see if the issue goes away:
* Edit any Facebook channels you have created (Pages or Groups). Click 'Save' without changing any settings

If that doesn't work:
* Delete any Facebook Page channels you have setup.
* Try authenticating again.
* If it works, recreate the Channels and you should be good.

If that still doesn't work, you'll need to:
* Leave the Facebook channels deleted.
* In the Usermap area of JFBConnect, delete the facebook mapping to the user that can't authenticate.
* This will delete any permissions that JFBConnect thinks it needs to request.
* Then, reauthenticate with that user on the front-end. The Facebook mapping should be recreated.
* Then, setup the Channels again in JFBConnect.

You shouldn't lose any data in the process above, it's just re-setting up the channels with the proper permission.

I hope that helps and sorry for the inconvenience.

Alex
The topic has been locked.
Active Subscriptions:

None
5 years 6 months ago - 5 years 6 months ago #64709 by matgan
Thanks, I delete the channel but say

The selected user has not granted the 'manage_pages' permission. Please have them login on the front-end of the site and accept the correct permission. If you have not gone through the app review process for these permissions, ensure your Facebook Application is in development mode.


how i can re asigned user?
Last edit: 5 years 6 months ago by matgan.
The topic has been locked.
Active Subscriptions:

None
5 years 6 months ago - 5 years 6 months ago #64712 by matgan
Ok, its works, but now say:

Facebook detected that Entrance to the Actors Studio Theater does not use a secure connection to transfer information.
Until Login to the Actors Studio Theater does not update your security settings, you will not be able to use Facebook to log in.
File Attachment:
Last edit: 5 years 6 months ago by matgan.
The topic has been locked.
Active Subscriptions:

None
5 years 6 months ago #64715 by matgan
NOthing ?


Any idea to help me??
The topic has been locked.
Support Specialist
5 years 6 months ago #64718 by alzander
Sorry for the delayed response. Facebook has recently updated their requirements to now require your site to have https (SSL) connections for authentication to work.

Adding SSL to your site used to be very difficult, but with tools like Cloudflare, you can enable SSL on your site for free, quickly and with additional features, like caching. If you don't want to use Cloudflare, there are plenty of other options, like purchasing and installing an SSL certificate on your own or working with your hosting company to install one.

SSL has many other benefits and most browsers are calling out sites that *don't* use SSL, so it's a good idea to have it setup.

I hope that helps, but if you need anything else, please let us know.

Thanks,
Alex
The topic has been locked.