Thanh Nguyen wrote: #3. The Customer Chat plugin does not work on your site, because there is another plugin also load Facebook SDK on your site.
But it loads old version 2.6 of FB SDK that does not support Customer Chat plugin.
window.fbAsyncInit = function() {
FB.init({version: 'v2.6',appId: '865026447016804', status: false, cookie: true, xfbml: false});
FB.Event.subscribe('comment.create', jfbc.social.facebook.comment.create);
FB.Event.subscribe('comment.remove', jfbc.social.facebook.comment.remove);
};
So, if you want to use Customer Chat plugin, you need to edit above code of that plugin to edit v2.6 to v2.11 or newer.
I don’t know where that code placed, you can contact to that app developer to how to edit that code.
$version = "version: 'v2.6',";
$version = "version: 'v2.11',";
Join our newsletter to get alerts for Joomla releases, tips and tricks and extension updates.