Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. Twitter integration: Auto-posting

Topic-icon Twitter integration: Auto-posting

Active Subscriptions:

None
5 years 9 months ago #64286 by cwalls
I successfully integrated JFB Connect with Twitter last week. I set up 10 articles with publication dates in the future. The first one was published to my site on Friday, and JFBConnect successfully pushed it out to Twitter.

Today, my second article scheduled to publish to our site was published. JFB Connect did not push it out to Twitter. Under the "Requests" section of the JFB Connect admin, no requests are listed (even the one that was pushed out to Twitter last week). I went through the AutoTune process again and received no errors.

I logged into the front-end of our site with the user enabled for Twitter access, and it asked me to approve connection to Twitter (which I already did last week).

I recreated my article, set it to publish a few minutes in the future, and waited for it to publish. JFB Connect still did not push the article to Twitter.

Does anyone have any ideas as to what could be causing this not to work?
The topic has been locked.
Support Specialist
5 years 9 months ago #64288 by alzander
The posts should be made automatically, as you noted. If they aren't, there are a few things to check to determine if an attempt was even made and what may be wrong if so.

First off, the Requests area is not the correct area to check. That area is for Facebook Requests, which are like invitations users can send from your site. To look at the send history for an auto-posted article, please go to the Channels area and use the 'History' tab to see what JFBConnect has tried to auto-post. The 'Response' column should usually be empty if the post happened without issue. If you see a message there, try to fix the problem (or let us know the message and we can help investigate further).

I hope that helps, but if not, let us know.

Thanks,
Alex
The topic has been locked.
Support Specialist
5 years 9 months ago #64289 by alzander
One other thing, pending items (ones that are meant to publish in the future) will only be autoposted once the article is actually viewed on the front-end. That means that although it's set to auto-post at 10am, it may not actually autopost for a few minutes (or even hours) after. Usually though, a visitor or (more likely) a search engine will hit the newly published page on the front-end causing it to autopost pretty quickly.

Alex
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. Twitter integration: Auto-posting
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS