update to Version: 7.2.6, Social Channels error.

If you're seeing a message about Resolving the Facebook Graph API, that indicates a server issue. JFBConnect makes requests to the Facebook servers at a URL like graph.facebook.com. That URL needs to be 'resolved' by a DNS lookup which translates a domain name to an IP address. That IP address is where your server has to connect to to fetch the stream Facebook. Normally, that whole process takes place in a matter of milliseconds.

It sounds like there's an issue with the server sometimes causing the DNS lookups to take excessively long or not function at all. I'd recommend contacting your technical support / hosting company to determine if there are any issues.

I hope that helps give you some background and direction for where to look, but if you need anything else, please let us know.

Thanks,
Alex