Topic-icon Facebook safe image - whats that all about

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5 years 11 months ago #63868 by tenaki
Image displays on facebook but when I look at my jfb social widget it doesn't
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5 years 11 months ago #63870 by alzander
Facebook uses an algorithm to check each image for various details or problems. If it finds a problem, it renders that 'missing image' safe image box. Sometimes, it's a URL issue or content in the image or something else that could prevent the image from showing on some devices. Unfortunately, there's no guaranteed answer as to what's wrong. I noticed on your page that other images are properly appearing in the stream, so it's something about that specific image that Facebook is preventing from being shown.

Sorry I can't be of too much more assistance. All I can suggest is re-saving the image, stripping meta data, resizing it and/or renaming the file so that Facebook's scanner may 'see' it differently.

Thanks,
Alex
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