Autotune shows expired subscription

Autotune shows expired subscription

Hello I have a valid subscription but autotune shows expired it seems to be using my initial subscription not the renewal.
Please advise
Paul
Note fixed after saving and running autotune

Edited by: toomanylogins - Mar-06-18 06:02:55
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Re: Autotune shows expired subscription

I see that you have a valid subscription. Please make sure that you're using the correct subscriber ID in Autotune. You can verify that you're using the right one by logging in here at sourcecoast.com > My Account menu > My Profile. The value will be on the right-hand side of the page.

If you have the correct ID, then visit this page in your backend and click on the Autotune refresh Toolbar button to refresh the subscription status:
administrator/index.php?option =com_jfbconnect&view=autotune& task=fbappRefresh

-Melissa

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