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Topic-icon Facebook Comments not showing up

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6 years 2 months ago #63481 by Clarenceljw
Hi Guys & Girls,

I'm having trouble with the Facebook Comments module for all of my websites, for an example, see here: www.clarenceling.com .

If you comment on any blog post using Facebook without posting on Facebook, no one can see your comment but yourself.

Is there something wrong here? Please help me fix this, I want comments on my blog. Thank you.
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6 years 2 months ago #63485 by alzander
I'm unsure what you're seeing, but it seems to work for me. I just posted a comment on articles2/news2/86-joomla-seo-low-performance

I'm attaching an image of me in a private browsing session, so I'm not logged into Facebook, but I can still see the comment:
File Attachment:


If you can see it, then it is working right. If you're posts don't show up, please check your Facebook privacy settings as there may be some option to hide your comments from all other users. You may also want to try from various Facebook accounts to see if there's some pattern to when it does and doesn't work.

Thanks,
Alex
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6 years 2 months ago #63487 by Clarenceljw
Hi Alex,

It works!

I guess Facebook Privacy settings are the issue. Thanks for testing for me.
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Support Specialist
6 years 2 months ago #63495 by alzander
No problem. I'm glad to hear that's all it was! If you run into anything else, just let us know.

Thanks,
Alex
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  1. Forum
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  7. Facebook Comments not showing up
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