Topic-icon Facebook-Requests not sent out

Active Subscriptions:

None
6 years 4 months ago #63220 by julwol
Hi Everybody,

I just created a Facebook-Friend-Request-Module on my page and it does not work.
When clicked on the Link, the Facebook-Popup shows up and let´s me choose the Friends I like to invite.
But after that nothing happens. There is no request showing up in the friends Account, also it´s not counted in the backend and so on. It seems like the popup shows up ... but does nothing!

- The page has an SSL-Certificate
- The App is placed in the games-section

Anything that I missed?

All the best, Julian!
The topic has been locked.
Support Specialist
6 years 4 months ago #63222 by alzander
Can you let us know the page you've setup the request at? We'll gladly test and see what may be happening.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
6 years 4 months ago #63224 by julwol
Hi Alex,

the page is not yet live, I am going to move my live-page there, so don´t be distracted if it does not look "ready". ;)
You find the request-link on the bottom right with the text "TextLink", the module has the name "Request". I think you will find it as there is not much content on the page.
The URL is www.multimind.de

However, in the meanwhile one of the requests has arrived but leads into a next error. When the invited user clicks on the notification facebook throws out the error "Sorry, this application is currently experiencing a problem. Please try again later.".

The other user didn´t recieve the invitation yet.

All the best, Julian!
The topic has been locked.
Support Specialist
6 years 4 months ago #63232 by alzander
Julien,
Thanks for reporting this. I'm going to have to dig deeper. I'll be honest that our Requests feature isn't widely used anymore due to the limitations you noted above. In testing on your site, I'm seeing that an error is being thrown, but I'm unsure what's causing it.

Can you let me know what version of Joomla you're using? I just want to make sure we're testing on a similar release.

Thanks,
Alex
The topic has been locked.