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Topic-icon Some errors I can't figure out

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6 years 5 months ago #63043 by X-Bit
Hello!
I followed the tutorial on www.sourcecoast.com/jfbconnect/docs/soci...ok-application-setup for setting up the facebook login but I receive a bunch of errors:

Facebook API Error: (#10) Changing app settings through API calls has been disabled for this app. Go to your app's advanced settings to enable this.
Facebook Application configuration could not be loaded. Please check your App ID and Secret Key
getAuthorization - Error: Could not communicate with SourceCoast.com to fetch up-to-date information.

I can't find the "app settings through API calls" on the facebook developer site. Please point me to it.
I did check the App ID and Secret key, the match! Any ideas where I went wrong?
I copied / pasted the SourceCoast ID and my page is up and running

I am sure I do miss something and would be happy if somebody could be of some assistance or point me in the right direction!
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6 years 5 months ago #63044 by mel
Replied by mel on topic Some errors I can't figure out
Go into your app on developers.facebook.com/ and navigate to Settings > Advanced. If you scroll down on that page, there's an option called "Allow API Access to App Settings" that needs to be enabled to resolve this error. Once it's on, you'll be able to use Autotune in JFBConnect to set up the application.

-Melissa
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6 years 5 months ago #63045 by X-Bit
Hello Melissa,
Thank you for your fast reply!

Yes, this did the trick for the Facebook problem, still, the "getAuthorization - Error: Could not communicate with SourceCoast.com to fetch up-to-date information." persists:
File Attachment:


As I said, the site is up and running... Do you have any idea what is going on?
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Support Specialist
6 years 5 months ago #63047 by alzander
it sounds like you may have a firewall or something else on the hosting end that's preventing communication to our servers. We'll double-check and make sure things are working right on our end as well.

However, if everything's up and running, you should be good to go. Autotune is meant to help set things up, but if you already are, I wouldn't worry about the above.

Of course, if you do run into issues, just let us know and we'll gladly help investigate however we can.

Thanks,
Alex
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