articles / single article not working in 3.8

We haven't heard of this issue from users with Joomla 3.8. We also have a dev sites that use Joomla 3.8 and aren't seeing any 500 errors when navigating.

Can you please help explain what you've configured and how you're getting to the 500 error page further? Also, if you turn on Display Errors in the Joomla Configuration area, is there more details about the 500 error that you can provide?

Finally, please try disabling the JFBCSystem plugin and see if the error goes away. That will help ensure that it's related to JFBConnect somehow and help with our investigation based on the other details you provide above.

Thanks,
Alex

Thanks for the debug information. That helps us understand where the error is arising, but we still don't understand what's causing it.

Can you tell us what that sub-menu page is?
Is it a Joomla article or some other component page?
If it's an article, have you set any easy-tags set on that page, like {JFBCLike ...} or others?
Does this happen on every sub-menu, or is it only on a specific page? If it's only on a specific page, is there anything you can tell us about that page as to how or why it's different than other pages?

Basically, this isn't an issue we've heard of from any other users and we need to understand more about that page or your site's configuration to narrow down where the problem may lay before we can determine a solution.

Thanks,
Alex

We're US based, so I can view the site just fine. I just tried to go to all articles in the Floor Lamps menu (based on your picture above, that seems like the right section) and they all loaded.

With JFBConnect, I'm using the social buttons AND comments on every article. I currently have to have it disabled because it won't show the articles/single article. .

Are you saying when you enable social buttons and comments, that's when the error happens and it goes away if you disable both? Can you test if it fails (or passes) with either, but not both, of those enabled?

As noted, we haven't heard of this from other users and can't recreate ourselves. I apologize to keep asking questions, but just trying to narrow down the possible failure mode. If we find some JFBC specific setting that causes the fail, we may be able to recreate it, which will speed up a fix.

Thanks,
Alex