Topic-icon Facebook Comments for Joomla Getting Error

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7 years 8 months ago - 7 years 8 months ago #59238 by eashery
When I added first comment on Facebook Comments Plugin. It gives the error that one mentioned in screenshot:
prntscr.com/c98jmm

Here used JFBconnect comment for facebook comment plugin.

Website Url: blabber.buzz
Here you can login with facebook account. After that click anyone article at the end of the article comment section display here same place this error occurred.
Last edit: 7 years 8 months ago by eashery.
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7 years 8 months ago #59240 by mel
You have the following type Open Graph tag on your page, which is incorrect and likely throwing the error since this is not a valid type:
<meta property="og:type" content="blabberbuzz:"/>

Did you add any default settings for type in the backend of JFBConnect > Open Graph > Configuration > 'Defaults' area? If so, please remove the value and refresh the page to try again. If not, have you added any SCOpenGraph easy-tags to your pages?

-Melissa
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7 years 8 months ago - 7 years 8 months ago #59241 by eashery
Thanks for you reply.

I checked from the website backed but there is no setting done in open graph.
Here is screenshot: prntscr.com/c9ehgg

And regarding meta tag will you pls tell me how to modify this tag.

Thanks.
Last edit: 7 years 8 months ago by eashery.
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Support Specialist
7 years 8 months ago #59242 by mel
This tag should be automatically generated by JFBConnect without you needing to add anything. For some reason it is not getting set correctly.

It's probable that there's an Open Graph object in the backend that's set up incorrectly, since the namespace looks like blabberbuzz. In JFBConnect backend > Open Graph > Objects area, please go through any created objects that you have set up. The 'Object Type' field in each object cannot be blank. Unless you have created your own Open Graph objects in your Facebook Developer area, please use the default of 'article' and have the 'Built-in Facebook Object' checked.

If the above doesn't help narrow down the problem, please try the following so we can see where the incorrect value is coming from. In your JFBConnect backend > Configuration > General area, can you set the 'Enable Social Toolbar' option to Yes. Then log into your front-end, navigate to one of the articles that has that warning pop up and on the bottom left, click the 'Social Meta' button in our JFBConnect toolbar.
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7 years 8 months ago #59247 by eashery
Thanks Melissa,

Now Comment section is working fine. I just unpublished Open-Graph Objects after that comment section fine.

I need help on other task.

When user login with social account that time comment post with social account also. i.e if user can login with twitter/google+ that time comment box post shared on twitter/google+ . Now user can login with twitter and google+ account also on the website. So I have to change this functionality.
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7 years 8 months ago #59254 by alzander

When user login with social account that time comment post with social account also. i.e if user can login with twitter/google+ that time comment box post shared on twitter/google+ . Now user can login with twitter and google+ account also on the website. So I have to change this functionality.

We're unsure what you mean here. Can you describe what problem you're running into more closely here? We'll definitely help however we can once we understand the issue further.

Thanks,
Alex
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