Topic-icon Error 404 after Install of JfbConnect 7.0

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7 years 11 months ago #58005 by extonjaez
Hello,

I have an error 404 when i try to do autotune :


many Thanks for your help
Best Regards
Arnaud

System Information
Jomsocial 4.17
SCLogin not installed
PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
Database Version 5.1.73-1+deb6u1
Database Collation latin1_swedish_ci
Database Connection Collation utf8_general_ci
PHP Version 5.4.45
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.5.1 Stable [ Unicorn ] 05-April-2016 22:45 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
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Support Specialist
7 years 11 months ago #58010 by alzander
I can't understand why it wouldn't actually be installing. That's very strange behavior. Our installer really didn't change in this release, so I'm not sure it has to do with the update.

Did you you have JFBConnect installed previously? If so, it seems like it's been removed, which would be even more strange.

Some other things to check that will help us understand further:
* If you go to the Install -> Manage area, and type "JFBC" in the filter/search area, do you see any JFBConnect items listed?
* Do the following directories exist on your server:
/administrator/components/com_jfbconnect/
/components/com_jfbconnect/

Thanks for the details. We'll do what we can to help narrow things down.
Alex
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