Topic-icon FB like counter and Falang language string

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8 years 2 months ago #56867 by Krx
Hi

My client noticed that on their page like counter was always zero, but it was counting OK on FB
So I investigated and noticed that it actually did counted, but only for English language because client shared English version.
Website is Croatian, translated in English by using Falang component.
So when visitors follows FB URL they see likes, but if (Croatian) visitor opens same URL from actual website menu, which is Croatian, they see less or no likes at all.

Croatian URL:
www.websitename.com/blogs/croatian-title.html
English URL:
www.websitename.com/en/blogs/translated-title.html

Questions:
1. Is there a way so that both translation share like counter?
Reason for that is because this is actually same content, just translated.

2. Is there a way to transfer likes from English to Croatian url?

3. Is there any common solution for cases where website is multilanguage?


Thanks,
Regards
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Support Specialist
8 years 2 months ago #56879 by alzander
The count for all sharing buttons is tied to the URL of the page. If there are multiple URLs for the same content, there's not a simple way to make the Like counts similar. It is possible to setup a Like button on the /en/ page to point to the Croatian URL. However, doing that will make shares of the English URL share the Croation page, and the description would be in Croatian.

There's no perfect way to keep the translation and link correct while also maintaining the Like count.

I hope that helps explain, but if you need any more information or details, just let me know.

Thanks,
Alex
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