Icons does not appear

alainperron
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8 years 2 months ago - 8 years 2 months ago #56839 by alainperron

Icons does not appear was created by alainperron

In the url aeetee.ca

I cannot view the social icons with my articles and k2 element. Yesterday after installing the new site, it seems that all works fine but this morning I can only view twitter and Google Plus.
I want to have the social Facebook icon above the article and the element.
I try many things but I cannot find where I can correct this problem.

I verify all information in jfbconnect run the autotune and search for errors. All is ok.

Can you help me?

Last edit: 8 years 2 months ago by alainperron.

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alainperron
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8 years 2 months ago - 8 years 2 months ago #56841 by alainperron

Replied by alainperron on topic Icons does not appear

All works fine on browsers: Opera, Safari, Chrome on Mac
and all works fine with Explorer on PC

BUT no icons except Google and Twitter on Firefox on Mac and PC

Have you any idea about what happens ?

I think that is rely to do not follow strategie of Firefox. I deactivate it on Mac and my social icons appears.

Last edit: 8 years 2 months ago by alainperron.

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alzander
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8 years 2 months ago #56846 by alzander

Replied by alzander on topic Icons does not appear

If you enable the "Do not track" features in Firefox, then it will prevent Javascript files from some social networks from loading. Those Javascript files enable the social sharing buttons, but also have some tracking abilities built into them. There's nothing we can do to override that behavior as it's the user's choice to try and prevent tracking while limiting some features on sites.

I hope that helps explain,
Alex

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