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Topic-icon FaceBook Posts Received as from Guest

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8 years 3 months ago #56450 by webdevtim
I want the post to go on the Timeline, not into the Guests Post section of our Facebook page.

Not quite sure what it is I have to change to make this happen. Actually I accidentally posted from our dev site and the post went to the timeline. Not sure why that is, because they are both mirrors of each other, at least where social media is concerned. I thought it might might be a CloudFlare problem so I disconnected CloudFlare and tried again and got the same result.
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8 years 3 months ago #56452 by mel

I want the post to go on the Timeline, not into the Guests Post section of our Facebook page.

1. In your page on facebook.com, click on the settings link. Then go to "Post Attribution" and select the option to post as the page.
2. If you're using JFBConnect v6.5.1 or newer, you can also go into your channel setup and set the "Post as Page" option to yes. The code changes for this involve setting the access token differently, so if you're using an older version I don't know how easy it would be to get this working without upgrading if just #1 doesn't work for you.

Actually I accidentally posted from our dev site and the post went to the timeline. Not sure why that is, because they are both mirrors of each other, at least where social media is concerned

Are there any differences in your channel setup? Are your channels going to the same page? Is the channel owner the same?
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8 years 3 months ago - 8 years 3 months ago #56453 by webdevtim
Thanks for the advice Melissa, In the process of transferring back and forth between the dev site and the live site the live site URL got changed to that of the dev site instead of the live and and Facebook would have recognized that as a post from a Visitor, which is why it got posted to Visitor Posts.

But a more serious problem I found from running Autotune is that though the JFBCSystem plugin is installed and enabled, the Error Check routine in AutoTune reports the following:

USER wrote: Checks performed on: www.911truthoutreach.org/

Warning: Issues were found with your site. Please check all tests below and correct any warnings or errors.

Test: JFBCSystem plugin is enabled
Fail: Not Detected! Please enable in the Site Config area of Autotune or in the Joomla plugin manager.

If the JFBCSystem plugin is enabled, but you still get this error, please check:
Your site is not in Offline Mode. If so, turn your site Online and re-run the Error Checker.
If you have a 'mobile template', disable it and re-test
Some templates have their own Facebook integration, and actively try to remove other Facebook extensions files. Try a different template.

No further tests can be run until fixed.


This would indicate that I have some other Social Media plugin that is interfering with the JFBCSystem plugin.

Should I check something else?

Turns out the problem was JCHOptmize. Any suggestions for settings for JCHOptmize??

Under Pro Options -> Exlcude Options -> Exclude Scripts in JCHOptimize, exclude:
jfbc.login.logout_facebook=false;jfbc.base='https://www.911truthoutreach.org/';jfbc.return_url='LzU1Ny1uZXdzLXJlbGVhc2VzLzQ2My1hc2NlLWFuZC1ldGhpY2FsLXJpc2tzLXRvLXRoZS1lbmdpbmVlcmluZy1wcm9mZXNzaW9uLmh0bWw=';jfbc.login.scope='email,user_about_me';jfbc.login.show_modal='1';jfbc.login.use_popup=true;jfbc.login.auto='0';jfbc.login.logged_in=true;jfbc.token='d73a930d436a7eb2db6c307c5ce23f1e';jfbc.init();

And everything then checks out in Autotune
Last edit: 8 years 3 months ago by webdevtim.
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8 years 3 months ago #56454 by webdevtim
I have to quit for tonight. Now nothing is posting anywhere on Facebook, yet Autotune reports everything is good.
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8 years 3 months ago #56463 by mel
Yes, we generally recommend excluding JFBConnect from JCHOptimize. I don't know the specific settings in that extension for doing this, so if you need help with that, maybe Alex has some suggestions...

Are you still able to log in via Facebook credentials on the front-end after excluding the javascript from JCHOptimize? Is there any other strange behavior besides the channel? Pretty basic suggestion, but I would recommend trying to 1) log in on the front-end with FB for the user that will be the channel owner 2) create a new channel with that user 3) attempt to post again.
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8 years 3 months ago #56465 by webdevtim
Yes able to log in by clicking the Facebook button. Will do the other things you suggested and report back.
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8 years 3 months ago #56474 by webdevtim
Got everything working again, but now I need to reformat images and especially the Twitter tweets. Facebook seems to have changed the dimensions on the image format. Twitter I only have our logo for every tweet, where I want it to grab the K2 banner image for the articles and other content. I also want to use short URLs instead of the long URLS which get clipped: this is what is being displayed: www.911truthoutreach.org/557-news-releas...in-melbourne-fl.html but we would rather have: t.co/dJdjwLbULw displayed, but actually I would like to create redirects that would be something like 911to.org/memorial-in-melbourn/. That is longer than the t.co shortcut, but it is more descriptive.
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8 years 3 months ago #56476 by mel

Facebook seems to have changed the dimensions on the image format.

For reference, here's a link to Facebook's best practices for sharing , which describes their suggested image sizes. It seems up-to-date, but as you said things are always changing.

Twitter I only have our logo for every tweet, where I want it to grab the K2 banner image for the articles and other content

I don't know if you've done this through adding SCOpenGraph easy-tags everywhere on your own or if you have set up in the JFBConnect > Open Graph > Objects section, but you can create an object that sets the og:image tag to the K2 main image for any items in a selected category (when the 'Open Graph - K2' plugin is enabled). This might help get you closer.
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8 years 3 months ago - 8 years 3 months ago #56477 by webdevtim
Thanks I was just looking into this.

Here is what Facebook said:

2. Use og:image:width and og:image:height Open Graph tags
Using these tags will specify the image to the crawler so that it can render it immediately without having to asynchronously.

But I don't know where to add these with JFBConnect other than manually adding to the head section in the index.php file.
Last edit: 8 years 3 months ago by webdevtim.
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8 years 3 months ago #56479 by alzander
You would have to set these manually in the body of the article using the following tag:
{SCOpenGraph image:height=xxx}
{SCOpenGraph image:width=yyy}

JFBConnect can't automatically detect the sizes either, so they would need to be set manually on pages where you need the image dimensions set differently than Facebook scans them as.

I hope that helps,
Alex
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