Twitter Feed Error

Madroth
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8 years 10 months ago #53349 by Madroth

Twitter Feed Error was created by Madroth

Hi there. I seem to be having an issue setting up a twitter feed. I have followed all the steps in the guides, but whenever I attempt to set up a Social Channel, I get this error.

No Stream Data found.
Channel may be configured incorrectly. Please make sure your channel is published and review settings for any possible errors.
There may be no current posts available from the social network.
Please note, formatting may be different in your admin template, so please just verify if posts are present.

Any idea what I should be adjusting?

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mel
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8 years 10 months ago #53359 by mel

Replied by mel on topic Twitter Feed Error

Do you have a user selected in the Channel?
* If not, please select a user that you have already authenticated with Twitter on the front-end and hit save.
* If you do already have a user selected, I would suggest going into your app at apps.twitter.com and click the 'Regenerate My Access Token and Token Secret'. After this, re-authenticate on the front-end with that user and then refresh the channel in the backend.
* Probably obvious, but if the channel is not published, select publish and then save it.

Let me know if this helps.

-Melissa

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Madroth
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8 years 10 months ago #53385 by Madroth

Replied by Madroth on topic Twitter Feed Error

It worked perfectly. Thanks for the help!

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mel
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8 years 10 months ago #53386 by mel

Replied by mel on topic Twitter Feed Error

Glad that fixed the problem

-Melissa

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Twitter Feed Error