Topic-icon Problem with sclogin and jfbc connect

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In my site, I install the last version of jfbc connect and sclogin.
I try to use sclogin in an article and in an element in K2.
The two integration does not work well. The button for connecting with the joomla information does not work at all. When I want to use the button for connecting with Facebook the script seems to work correctly but it turns always without stop. I delete the two and use the k2 use with jfbconnect, I have the same problem.
Also:
When I install the last version and autotune with the correct ID, the subscription end date was not correct. I do not know if it is a problem but the expiration date was always there.
Autotune turn without any visible problem.
I already contact you last week but no answer at all.
Last version of joomla (3.4.1) and all my extensions are up to date.

How can I correct that ?
Url: aeetee.ca

Thank you in advance if you have any idea for helping me about these problems.
The topic has been locked.
Support Specialist
9 years 3 weeks ago #52325 by mel
Issue 1

In my site, I install the last version of jfbc connect and sclogin.
I try to use sclogin in an article and in an element in K2.
The two integration does not work well. The button for connecting with the joomla information does not work at all. When I want to use the button for connecting with Facebook the script seems to work correctly but it turns always without stop. I delete the two and use the k2 use with jfbconnect, I have the same problem.

The most likely reason for this is because there is another extension on your page that is adding a deprecated Facebook Javascript library to the page, all.js. This library has not been recommended for use in over a year, and come May 1st, Facebook login functionality using this library will not work at all. JFBConnect has already upgraded to using the recommended library sdk.js. However, you will need to remove the inclusion of the all.js library from your site. I'd suggest looking at other extensions that have Facebook functionality built into them, your template or any custom code that you've added to the page.

The code that I see on the page that needs to be removed is the following. It looks like it's added right after a block for SH404SEF, so I'd suggest starting there.
<!-- Facebook SDK -->
<div id='fb-root'></div>
<script type='text/javascript'>

      // Load the SDK Asynchronously
      (function(d){
      var js, id = 'facebook-jssdk'; if (d.getElementById(id)) {return;}
      js = d.createElement('script'); js.id = id; js.async = true;
      js.src = '//connect.facebook.net/fr_FR/all.js';
      d.getElementsByTagName('head')[0].appendChild(js);
    }(document));

</script>
<!-- End Facebook SDK -->

Issue 2

When I install the last version and autotune with the correct ID, the subscription end date was not correct. I do not know if it is a problem but the expiration date was always there.
Autotune turn without any visible problem.
I already contact you last week but no answer at all.
Last version of joomla (3.4.1) and all my extensions are up to date.

Could you give PM me credentials to your backend so that I can take a look? I see that you have an active subscription, so there's something odd going on. You can use the little envelope icon underneath my avatar.

-Melissa
The topic has been locked.