Error while installing jfbConnect

For some reason the database tables for JFBConnect don't look to have been created properly. Did you migrate over the database tables from your previous site already, or are you trying to install JFBConnect from scratch? If you are installing from scratch, you'll need to make sure the #__extensions table in Joomla is clear of any JFBConnect entries. That table is what Joomla itself uses to determine if JFBConnect should run the update routines vs the clean install routines (which create the base database tables).

I hope that helps give some idea of where to look, but if you still have issues, just let me know.

Thanks,
Alex

I'm confused.. you mention:

After that, I installed the JFBConnect and migrated the users from my old site to the new according to their instructions.

Then, lower you mention:

And now that I tried to install the jfbConnect, I 'm getting this error...

Are you simply trying to install JFBConnect again and getting that error? Are you installing the same version of JFBConnect as you installed the first time?

After you installed JFBConnect the first time, was it functioning? Is it functioning now and only not allowing you to install again?

Any more information you can provide will really help. There's probably a few options we have to try and uninstall whatever you've installed, but I really want to understand further before we give suggestions because somewhere, something has gone bonkers, and I'm not sure what.

Thanks,
Alex

Can you go into the Joomla Install -> Manage area and search for:
SourceCoast
SC
JFBConnect
Open
socialprofiles

Let us know what comes back. If anything comes back for any of those, it likely indicates your site thinks that JFBConnect, or some of its module/plugins, are already installed. You can try to uninstall anything it shows there. However, since things don't seem to be properly installed already, I don't know if the uninstall process will work right either.

I don't know if J2XML tried to import our database tables, but in general, you want to try to copy the tables from your previous site to your new site for the #__jfbconnect and #__opengraph tables. Then, all your previous settings and users will immediately be available on your new site once you install JFBConnect again.

Keep us posted how that goes,
Alex

Somewhere, something went wrong. None of what you describe you did should have caused Joomla to *think* JFBConnect was installed when it really wasn't.. but here we are

I don't know how difficult it would be to start over, but that may be the easiest route since it won't entail debugging and diagnosing the current issue. Ideally, the proper flow would be:
* Install fresh Joomla
* Migrate users from previous site, making sure the user id's are the same
* Migrate all the JFBConnect tables (#__jfbconnect_xyz and #__opengraph_xyz) from your previous Joomla installation to the new database
* Install the latest JFBConnect release

Then, JFBConnect will keep the same settings as before, already have the usermappings for each user and authorization tokens, and life should be good. Then, start working on the template and content transfers.

I hope that helps, but if you need to fix the current install for some reason, let us know and we'll help however we can.

Thanks,
Alex