We are running Joomla 2.5 on our website. For some time we were able to display social share buttons on the following URLs, where multiple items were being displayed under a single category.
http://www.fairwarning.com/news-and-eve … s-releases
http://www.fairwarning.com/news-and-eve … a-coverage
http://www.fairwarning.com/customer/cus … s-webinars
How can we make these buttons appear once again and work so they share the content at the item level? It would be desirable to do this in an automated manner so we don't have to manually insert the buttons for each item.
The social buttons can be configured in the JFBConnect -> Social configuration area. In there, you can choose which categories, and even specific articles, that the social buttons should be displayed on.
Hopefully, that's all your looking for, but if there's something else you need or don't quite understand, just let us know. We'll gladly help explain.
Thanks for the reply. I do see the option to do that, and have done exactly that, however the buttons are still pulling from the category level instead of the item level.
In the past these buttons worked because we are using Flexicontent. Are you aware of any extra steps or things we need to do within Flexicontent so that it would pull content from the item level?
We don't test directly with Flexicontent, but have heard from many users that JFBConnect works with it. However, I don't know exactly what features they were using when they said "it works".
In the past these buttons worked because we are using Flexicontent.
Were you using JFBConnect for these buttons, or using a feature built-in to Flexicontent or another extension?
Are you aware of any extra steps or things we need to do within Flexicontent so that it would pull content from the item level?
I'm not, but again, we don't test with Flexicontent, so I can't guarantee things.
I just looked at your Press Releases page. I see the social sharing buttons in the first article for New Expansion Plans. Are those buttons being added there by the Content plugin automatically, or are you adding them some other way? If from the content plugin, did you specifically hide the buttons from all other articles?
Sorry for all the questions. I'm just trying to understand your current configuration so that we can start narrowing down where/if something changed so we can narrow things down further.
The previous questions were submitted by our web manager, Gene, rather than myself. For clarity, I'm going to start at the beginning:
Previously, we used Jlinked, on a flexicontent-based Joomla site, and had the "like" buttons successfully show via the content plugin on the category view pages, such as the Press Releases page (http://www.fairwarning.com/news-and-eve … releases). The buttons showed for each individual item on that page, and shared the individual item URL (not the category page URL). This was valuable to us, because we want people to be able to share each item individually, but from the category page.
Currently, we've updated to using JFBConnect, enabled the plugin, and turned on the buttons in the category view. I've tried selecting "All" under categories, and when that didn't work, tried the "Include" and selecting the specific categories to show instead.
In every case, the buttons are not appearing in the category view pages via the content plugin. I'm not sure why it worked previously and doesn't now, and wonder whether it's some kind of interference/interaction with Flexicontent. But, as I said, even with Flexicontent it did work previously in JLinked.
I'm attaching a screenshot of the Social > Content Plugin > Like Settings, as perhaps we have something wrong. Thoughts on why the buttons aren't appearing?
Sorry for the delay. I'm not sure what's happening here either. The JFBConnect content plugin is very similar to the JLinked one, and really just has more features. It should work just about the same though as far as where the items display.
We don't test with FlexiContent, but I really don't think that's the issue because that simply 'extends' Joomla content. However, it's always possible there's something there I'm missing.
Would it be possible to send us super admin access to your site so that we can investigate further? I'm not sure what's wrong without seeing your configuration further.. but will gladly help trying if admin access isn't possible. You can Private Message me the details by using the mail icon under my name to the left.