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Topic-icon No FB like, no google,no linkedin in K2

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10 years 1 month ago - 10 years 1 month ago #41658 by alainperron
I install the new version of jfb connect and now no icons at all in my element view. I do not understand what happens. I just want to display the button of Twitter, Google and Facebook in each element view. Sure I do not understand correctly but I try many things and nothing works.
Thank you in advance.
aeetee.ca
Last edit: 10 years 1 month ago by alainperron.
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10 years 1 month ago #41674 by alainperron
I verify this morning here and I have no conflict with error check. I configure the social for displaying the buttons in each item at bottom and nothing appear. What can I do for correcting that?
I try to reinstall version 5.2.2 and all works fine.
I use K2, version 2.6.7 , Joomla 2.5.18 template rt_enigma
Please any help is welcome.
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10 years 1 month ago - 10 years 1 month ago #41678 by alainperron
In a few articles Joomla, the icons appear some times but not always. In K2 nothing appear.
I clear the Firefox cache,the cache in Joomla administrator. I deactivate the gantry cache, I reinstall the 5.2.2 version and after each try randomly the icons appear in some Joomla articles but never in K2 item. I reinstall the last version 6.0.1 with the same result in Safari, Internet Explorer and Firefox. When the icons appear I see that the page charges the jfbconnect but just a few times. I am waiting for a solution but I think also to deinstall this extension, too complicated for me.
I switch temporarily to beez5 and all works fine. I suppose that the problem is with my template rt_enigma from RocketTheme but I do not know where I can correct that.
Last edit: 10 years 1 month ago by alainperron.
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10 years 1 month ago #41684 by alzander
Sorry for the delay in getting back to you. The HTML on your site has multiple, major issues. I'm not sure if they are the direct cause of the problem, though they could be and should definitely be fixed.

If you open the source HTML on your page in your browser and search for "<html", you'll see that there are 4 instances of that tag. There should be only one. Having it multiple times tells the browser and any Javascript that's running that there are actually 4 webpages contained in the response.. which is completely invalid. It's very likely that this is confusing the Javascript from each of the social networks and causing them to erratically display the buttons.

There are also additional inclusions of the body and head tags after each html tag, but I'm confident they're all from the same problem. Unfortunately, I don't have any idea what's inserting those extra tags, but hopefully pointing it out helps you narrow things down.

If you need more help, let me know. We'll try to help how we can, but this is not being caused by JFBConnect.

Thanks,
Alex
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10 years 1 month ago #41706 by alainperron
Ok thank you very much and I investigate about that.
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10 years 1 month ago #41713 by alzander
No problem, and glad to help. Should you need more help, just let us know.

Thanks, and good luck,
Alex
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