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Topic-icon Fault with the facebook fan module on IE11 with Windows 8

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10 years 3 months ago - 10 years 2 months ago #40562 by robwal
www.heroesonthewater-uk.org/ the facebook fan module does not seem to work when using Internet Explorer 11 but works for Chrome and Firefox
Last edit: 10 years 2 months ago by robwal.
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10 years 3 months ago #40579 by alzander
I just tested with IE11 on Windows 7 and the Fan module showed at the bottom of your page as expected (and the same as Chrome from a quick comparison). What are you seeing? A blank area, corrupted graphics, etc?

Finally, please check if you have any IE Add-ons that may be blocking social network activity or something like that. Other things to check are firewalls or anti-virus which can block some social network traffic as well.

Let us know what you find, and we'll gladly help investigate however we can.

Thanks,
Alex
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10 years 2 months ago - 10 years 2 months ago #40698 by robwal
HI, yes it's just blank. It did show up once but on subsequent page loads its not there. I have no addons installed for IE11 and using it on Win 8.

After further tests it seems only to be a problem on IE11 on Windows 8
Last edit: 10 years 2 months ago by robwal.
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  1. Forum
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  7. Fault with the facebook fan module on IE11 with Windows 8
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