updating

ncbeeny
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10 years 9 months ago #34777 by ncbeeny

updating was created by ncbeeny

This is something I am finding to be a pain. I am not on the latest version and I wish to update.

There is no documentation around and it is difficult to find out how to do this.

I have tried using the Joomla auto updater, that doesn't work.

For JFBConnect the component it says Must be updated manually, what does that mean. I downloaded the component and tried to update it via an install, that didn't work. Do I need to ftp every file up?

For the others I get this message if doing an auto update:
Unknown Archive type
Update path does not exist

If I download and reinstall it seems to do something, but the messages in the component tell me I am still on the older version.

I think SCLogin was the only one I have been successfully able to upgrade and it tells me I am on the new version.

I would appreciate some help please.

Thanks

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alzander
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10 years 9 months ago #34785 by alzander

Replied by alzander on topic updating

ncbeeny,
Sorry for the troubles and confusion. First off, the next release of JFBConnect (v5.1) will have a very improved administration area and should make things easier to use.

To update the main component, you need to download the latest from this site and then use the Joomla Installer to install it just like it is a 'new' installation. You don't need to uninstall first or do anything else like FTP'ing files.

It sounds like you already tried that, and you said that didn't work. Can you explain what happened when it didn't work, or any error messages you may have received?

We'll gladly help however we can, and again, apologize for the inconvenience. We realize our update process and admin area could use some improvement, and plan to fix some (hopefully most) of the issues our users may be running into with the next big release in August.

Thanks,
Alex

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