Topic-icon Can't Install 6.2.4 on J2.5.28

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9 years 2 months ago #51069 by Riceman
I keep getting this message.

"There was an error uploading this file to the server. Unable to find install package"

I think 6.2.4 compatible with Joomla 2.5.28...right?
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9 years 2 months ago #51072 by mel
Replied by mel on topic Can't Install 6.2.4 on J2.5.28
What is the name of the zip file you're installing? The current com_jfbconnect_v6.2.4.zip file that is available under My Account > My Downloads should work just fine. Don't unzip it first before attempting to install.
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9 years 2 months ago #51091 by Riceman
Thanks...but I keep getting that error, even with the most recent version. I just downloaded again in case it got corrupt on the initial download, but I am still getting the same error. No idea why. I have installed other updates/extensions recently with no issue.
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9 years 2 months ago #51095 by mel
Replied by mel on topic Can't Install 6.2.4 on J2.5.28
The latest JFBConnect 6.2.4 release broke the 2MB mark. Usually we see a different error for upload_max_filesize. However, it's possible that the problem is your PHP upload limit is set to 2MB.

There's a few ways to solve:
* You can configure Joomla to use the FTP uploader. That's done by setting your FTP credentials in the Joomla Global Configuration area. This is the simplest way and Joomla has this ability built-in for just this type of scenario.
* Edit the php.ini file. The settings you should need would be:
upload_max_filesize="3M"
post_max_size="3M"
For more information on those, or any other ini settings, see:
php.net/manual/en/ini.core.php

Let me know if this helps.
-Melissa
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9 years 2 months ago #51154 by Riceman
Mahalo! That was it.
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9 years 2 months ago #51157 by mel
Replied by mel on topic Can't Install 6.2.4 on J2.5.28
Great, glad that could resolve it. Let me know if you run into any more issues.
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